Guest User
January 31, 2023
My stay at the Mayfair hotel in Mthatha was such an awful experience. The staff was not so passionate nor were they aligned with the values of the industry. Thin walls- I barely slept as I could hear the TV in the room next door, called tirelessly to get the front desk to fix the situation, they failed. Placed an in dinning order, the lady on the phone was just plainly rude. Asked for a packed breakfast as I had to rush out to the airport early morning. I mentioned this upon check in, I called 30min before my departure to get breakfast ready. The guy came with a bacon breakfast after I had mentioned I don't eat pork- I had to leave without breakfast. I would never ever spend a night at this establishment and if you are reading this, I highly advise you take your money elsewhere. These people are literally running a circus! They absolutely have no idea on what they are doing!