Best Western® Hotels in Udine

I came here for the Udine far east film festival. The hotel is around 1km from train station and 2km from teatro nurvo. Which is quite easy to get on foot. The hotel have breakfast provided with boiled eggs and fruits and cornflakes corrisant. ..for the price I paid I'm satisfied. I recommend the gelato shop next to hotel and there is a coin laundry conveniently located next to hotel. Generally speaking the hotel staff are nice.

The first contact with Mrs. Maria Svarc, head of the booking office of the Hotel Principe in Udine took place by mail on 12.01.2022, when I asked for a reservation of nine rooms for 21.04.2022. The affirmative reply arrived immediately. After the booking, the details of my credit card were sent to Ms Svarc. One week before the start of the trip, Ms Svarc informed me that my credit card was not valid and that I have either to give another credit card or transfer the money, because otherwise she will have to cancel our booking. Immediately a friend stepped in and his card details were sent. Ms Svarc refused this card as well and insisted on a bank transfer. The transfer was made on Good Friday but was obviously delayed by the bank internally due to the Easter holidays. On the 20th of April, while cycling in the middle of the Canal Valley, I received a call from Ms Svarc, that the money had not arrived and that she will therefore cancel the booking, as there are always crooks working with tricks. This prejudice shocked us very much! All of us in the group are serious people with university or business backgrounds, and none of us needs to take advantage on anything. Apart from that, all our credit cards worked the whole week in all other hotels without any problems. In the afternoon, we sent to Ms Svarc the details of a third credit card, which she again did not accept. I asked the hotel owner in Gemona to call her and confirm that the cycling group existed, that there were no problems with the payment and that we wanted to claim the rooms at the Hotel Principe the next day. Still on 21.04. in the morning a friend from Udine had to make a telephone call to Mrs. Svarc to confirm our seriousness. It may be that such a strict way of dealing with customers is desired by the hotel management, but this way of dealing with us by Ms Svarc is utterly unacceptable for us. We recommend a retraining for Ms Maria Svarc, otherwise we will never book in this hotel again. Wolfgang Scholz, the organiser

Si meritano il massimo dei voto per la gentilezza, onestà e professionalità. Cercando on-line durante il viaggio non è stato facile trovare con una cagnolina (visto anche le diverse segnalazione false su alcuni portali)ma in questa struttura ci hanno risposto positivamente con una soluzione perfetta per noi. Accoglienza ottima, parcheggio custodito, camera ampia pulita con accessori per la nostra piccola Lucy a disposizione, buona qualità del sonno, aria condizionata ampio bagno e colazione ben organizzata ricca con prodotti per ogni gusto il tutto ad un prezzo veramente onesto. Lo consiglio e ne terrò conti per i prossimi viaggi.

Hotel well located, closed to Udine city. There is a free convenient parking. If you don’t have a car it is not very convenient to reach it. I just stayed one night during business trip. I booked a standard room. Basic amenities but clean. However it was not possible to lift the roller shutter. So not good if you want to spend some times in the room. There is a pool and spa service but I didn’t have time to use it. Breakfast is extra 9€ but good and with both sweet and salty options. Polite and nice receptionists. If you don’t care of pool and spa and you are on business trip maybe other options will be better.

Arrived at the store at 9 pm, but no one received it. It is said that the hotel actually has 4 rooms, and the door with a code lock is more like a homestay. I found a small assistant from Trip.com. After contacting, I said that the front desk was off work at 8:30, but I didn't inform in advance and didn't leave any notice. Wait until 9:30 to be called to inform the unlock password to enter the room. Good location and complete facilities. The room is spacious. The service is really bad. Ctrip's little assistant is good, contact at 3 o'clock in the night of Beijing time until the problem is solved.

Delightful staff. We asked for a High, Quiet Room with a Walk In Shower and that is, exactly what we got - Room 304 Wide selection of items at Breakfast. Super staff, after ordering an Espresso on the first morning, one was brought to me without asking each day Whilst I support the Greeks for trying to get their Elgin Marbles repatriated. I doubt the country of origin is asking for the offensive statues of black people by the fireplace in the Breakfast Room. In 2023 positively offensive. They should go. Hotel very well built but now looking tired. A major makeover needed. Drain for our Shower needs bleaching, very slow to drain away. Thanks all for a lovely stay. 5 nights with Riviera and their lovely Courier, Agnes. Hayling Seagoon

I think the management deliberately choose 3 over 4 stars hotel. With small ”improvements” it could easily be a 4 star. Hotel is located a couple of minute walking distance from center of the city and parking is free and vast. Nevertheless l would like to mention two things. First the check-in. The only info we got at the check-in was ”the room in on third floor”. And thats it. Never experienced something like this in all my life. Ever. The second is breakfast. The staff is quite friendly and options to choose from at the buffett table are ok. But.. The staff is making so much noise Inside the kitchen talking and joking that you have issues hearing your own thoughts. Quite unconfortable and something to address to.

The hotel is a long time away from the train station (<500m), not far from the city center. There are many cheap grocery restaurants around the hotel. The breakfast is rich and the surroundings are quiet. It may be that the compatriots are not used to providing a kettle.

The hotel is very comfortable and clean, two steps from the train and bus station and very close to the centre accessible by foot. It is quiet, with beautiful and large rooms with fridge, with very friendly staff and good breakfast buffet.