Experience the magic of Tulum with views of the ocean from every room and suite, approximately an hour drive from Tulum International Airport, and a two hour from Cancun International Airport. Uncover your sense of wonder in our resort with five pools, 11 restaurants, and magnificent views. Our personalized concierge can help you unwind or fill your day with beach activities, spa treatments, and excursions to nearby attractions.
Tulum is a Magical Town with an eco-chic atmosphere that provides a spiritual and relaxing sensation. Tulum city center, underwater caves, amusement parks, and more are all within 30 minutes. The ultimate place for an unplugged beach vacation, explore historic ruins and the Sian Kaan Biosphere Reserve, as well as shops and restaurants. Enjoy beautiful white-sand beaches, lagoons, cenotes, and caverns that show the beauty of nature in all its splendor.Show More
We Price Match
4.4/5Very Good·Great Location
A new hotel has opened, with hardware and software of seven-star standards!
Bad experience, all they do is rip you off charging double for everything and constantly asking for tips. Yuck! No wonder people call them dirty Mexicans! Order cans for us and they charge us double then when I ask for help they don’t help and say that’s what he is charging when I was given a price at check out! Don’t stay here it’s not worth the money you can’t get anywhere so to eat you have to spend $100 us to get anywhere for food but then if you want to eat in the hotel it’s like your paying $1000 for a decent dinner I can not justify! What a bad hotel experience
T_D
December 10, 2023
Incredible place, sophisticated architecture and exceptional service! We went with God's children and had a very pleasant time, they loved it! The only downside is the extra costs for food and drinks, which are quite high!
Original TextTranslation provided by Google
HuJianhujian
September 24, 2023
A new hotel has opened, with hardware and software of seven-star standards!
Original TextTranslation provided by Google
Isabelle
May 9, 2023
Loved the Jewel of Cancun!!!
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeAmerican, Continental
StyleBuffet
Age
Fee
Adult
Buffet:MXN$919 (approx. Rs 12,479.29) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Property Description
Opened: 2021
Number of Rooms: 310
Experience the magic of Tulum with views of the ocean from every room and suite, approximately an hour drive from Tulum International Airport, and a two hour from Cancun International Airport. Uncover your sense of wonder in our resort with five pools, 11 restaurants, and magnificent views. Our personalized concierge can help you unwind or fill your day with beach activities, spa treatments, and excursions to nearby attractions.
Tulum is a Magical Town with an eco-chic atmosphere that provides a spiritual and relaxing sensation. Tulum city center, underwater caves, amusement parks, and more are all within 30 minutes. The ultimate place for an unplugged beach vacation, explore historic ruins and the Sian Kaan Biosphere Reserve, as well as shops and restaurants. Enjoy beautiful white-sand beaches, lagoons, cenotes, and caverns that show the beauty of nature in all its splendor.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Sauna
SpaAdditional charge
Massage room
Gym
Private ParkingFree
Priority airport pick-upAdditional charge
Car rentals
Bar
Billiards room
Restaurant
Cafe
Priority airport drop-offAdditional charge
Conference roomAdditional charge
Multi-function room
Business center
Children's pool
Playground
Kids' club
Childcare serviceAdditional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areasFree
Luggage storage
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Restaurant
Conference room
Playground
Kids' club
Restaurant
Maratea
No additional info available
Show More
Frequently Asked Questions
What are the check-in and check-out times at Conrad Tulum Riviera Maya?
Check-in at Conrad Tulum Riviera Maya is 15:00, and the check-out time is until 12:00.
What are the hotel amenities at Conrad Tulum Riviera Maya?
Yes, pets are allowed at Conrad Tulum Riviera Maya.
Does Conrad Tulum Riviera Maya serve breakfast?
Yes, Conrad Tulum Riviera Maya serves highly-rated breakfast.
Breakfast option(s) include:American, Continental.
If breakfast isn’t included in your room rate, the prices are:
Buffet:919.00MXN.
How much does it cost to stay at Conrad Tulum Riviera Maya?
Prices at Conrad Tulum Riviera Maya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
How to get from the closest airport to Conrad Tulum Riviera Maya?
The closest airport is Tulum International Airport, and it is about 1 hour 5 mins from hotel by car (65.3 km).
What is Conrad Tulum Riviera Maya cancellation policy ?
Typically, cancellations of Conrad Tulum Riviera Maya can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.