Hotels Near Welcome Home Freewill Baptist in Tulsa

I hate having to leave a poor review and sound like an angry old man, but I find tall reviews useful when booking hotels for business travel. Unfortunately this property completely missed the mark for me and I will certainly not return or recommend. As a frequent traveler and a Diamond Member at Hilton I have come to expect the typical great customer service and the little things that make business travel easier. Of all the properties I have stayed at, this was easily the most difficult to navigate. While the property is fairly new, and nice, with a great downtown location, logistically it is a disaster. The parking situation is easily the worst I have experienced at any hotel in my years of travel. If you are driving a car, DO NOT STAY here. I prefer hotels with valet, but if no valet, easy in and out parking is definitely expected. There is limited parking spaces available for hotel customers in the outside lot directly next to and behind the hotel, This is a shared lot and not under the ownership of the hotel, they only get a certain number of spaces per night. The lot itself is not clearly marked, so if you park in the wrong spot you will receive a $125 ticket. That will be reduced to $35 if you pay within 15 days. This is obviously a problem and the hotel is well aware of it. There are signs everywhere in the hotel and confusing instructions that I guess you are supposed to memorize. These signs are obviously difficult to comprehend as there were 4-5 other guests the same evening, who, like myself, were confused and received parking tickets. Its apparent they have no real interest in addressing this situation. The even more disappointing part of it is the staff could care less. Speaking with the person at the front desk trying to get clarity she was dismissive, condescending and had zero interest in my concern. She had no problem if we canceled our four rooms and switched hotels. Which I tried, but rooms downtown were at a minimum, so we stuck it out and made it through night 2 with zero issues. If you travel a lot and expect easy access and accommodating service I would steer clear of this property. For those who prefer Hilton, there is a Doubletree property a few blocks away, I would recommend that over this place. My worst Hilton experience in several years as a loyal Hilton customer, thus the one star review. I will certainly not be back.

I got a room with 1 bed and a pull out bed on a couch. I took the top sheet off the bed to put on the pull out bed and found blood on my bed. It was not a whole lot of blood.... but it was still blood nonetheless. I talked to the night time receptionist and she assured me to speak with the manager in the morning and something would be done because they had no rooms available and I couldn’t have my 4 year old sleep in the car. We slept on the pull out couch and when I went to speak with the manager the next morning I was treated as if it was my fault. She told me there was nothing she could do or was willing to do because I booked through Hotels.com. Karina (the “general manager”) absolutely refused to help me in anyway. She called the police to have me leave when I became frustrated of the situation. Fast forward 3 days. I have spoken to person after person. And turns out Karina has all the control to issue a refund of any kind. And has denied it multiple times. I didn’t expect my money back or anything for that matter. But I did expect some common courtesy and maybe some respect as a human being who had to deal with someone else’s blood. I was dismissed and treated very poorly. In all of that Karina didn’t even say “I’m sorry for the inconvenience” one time. I would not recommend wasting your time or your money on this facility. It wasn’t worth even a sliver of the $200 I paid and the customer service? Don’t get me started. Very very sad this is where we had to start our vacation.

We chose this hotel as we are Hiton honor members and love other Curio collection hotels we have stayed at. It did not disappoint ! From checking in we were made to feel very welcome, rather than incur cost of valet parking the parking attendant let us use his space overnight and just put a few quarters in the meter the next morning after 8am, we used the complimentary shuttle both nights and thank you Ron for the suggestions of where to visit and also the hotel tour great to hear its history we fell in love with Tulsa and will use this hotel when we go back

I was here on business. The location is off a major highway, in a complex of hotels. There are two restaurants and a fast food place within waking distance. Other services are lacking in the area, and determined walkers will notice the lack of sidewalk. Memorial Blvd is nearby, but this stretch is between highway interchanges, so services are still lacking for the idle pedestrian or someone stocking a hotel room fridge while on foot. My room was on the first floor near housekeeping. The staff were very nice, in all the roles. My room was quiet, I rarely heard door slamming or voices in the hallway. I will consider staying here again just for that. The room had fridge and microwave, plenty of outlets, and a tub. The water pressure was good. I didn't use the pool, but it was popular. Vending machines on site catered to snacks and Pepsi products. They were doing daily housekeeping. Breakfast varied daily, tending to scrambled eggishness, with some kind of meat, biscuits and gravy, waffles on demand. One day had a potato sausage medley. The fitness center featured one treadmill and two seated machines. No water in the cooler, however, but the sanitizing wipes were abundant, and handy, since I forgot to bring any for my check-in ritual. I think the hotel is pet friendly, as I saw dogs brought in, and a cat in a window. My room had an odor of ”feet” if I only used the a/c fan, which I attributed to invisible pet accidents, but who knows.

If you are like me, you have a fondness for the Holiday Inn Express brand due to their bright and white themes and customer conveniences. This location is neither. The colors are old, mustards, and dark browns, with plenty of rust on bathroom fixtures, scratches on furniture, and a microwave oven straight from the 70’s. Conveniences are gone as it would appear the owners are doing anything and everything in their power to save a dime: equipment in the workout center is out of order and the water cooler is missing the water. Towels in the pool area are non-existent, available only by checking in at the front desk. The small bottle of body lotion in the room was only half full - (leftover from a previous guest?) and the microwave left food stone cold. Breakfast was drab and though the advertised time was until 9:00 AM, the worker was closing the area down at 8:58 and exiting the area at 9:02. Clearly zero interest in hospitality. You should also know that the third & fourth floors are both being renovated, so neither of these floors are available. This construction makes for a dismal view out the room window. I did learn one thing though. I chose this location after studying Trip Adviser and seeing twenty straight 5 star reviews. After looking at the reviews again, I noticed the majority of these reviewers only made one contribution to Trip Adviser, and that was to praise this hotel. I leave you to form your own opinion with this information.

We were there for the Eagles concert and were flying out the next morning. Hotel is very dated, although trying to act like they're better than they are. Not there much, but after wife washed her face the sink was stopped up and filled with ugly grey-black water. Best part of hotel is the location and easy shuttle to airport.