Bellevue Beach - Nilaveli

Spectacular!!! Fantastic service, staff of 10, attention, details, everything great!!! When we arrived everything was super elaborate details and also the situation is magnificent!!! Hoping to repeat!!!

We stayed for 7 days in July, in a group of 5 people, after an enchanting 4-day excursion tour of Sri Lanka..., with normal hotels along the way and delicious Sri Lankan cuisine. We were counting on comfortable relaxation at Bellevue Beach. The hotel positions itself as 4-5*, as a luxury spa hotel. In fact, it cannot be nominated for any star at all due to the lack of a number of structural elements and services. 1. It is located at a great distance, there is nothing around, the nearest civilization is 5 km away by tuk-tuk. It is assumed that the hotel itself should have everything, but alas... 2. A large, poorly equipped area, unlit at night, with paths trampled here and there. Distributed throughout the territory are groups of bungalows of several types, of controversial design (a bathroom combined with a living area in some bungalows, and the absence of a roof over part of the bathroom in others) and a separate building located very far away. The hotel has no hot water at all; it is not provided for by the project. There are no trash cans in the rooms. There are noticeable imperfections in places. And I believe that from the point of view of fire safety, no one has ever checked it - not a single fire extinguisher has been seen. SPA - 3. The hotel is fenced off from the ocean side with pillars with barbed wire. Behind the thorn there is sand and the ocean. It’s hard to call this place a beach. Not a single sun umbrella, not a single shower, bare sun loungers homemade from blocks of pressed copra, 5-7 pieces, for two pools and on the ocean shore, without a single mattress on them. No restrictive buoys, no lifeguards, no entertainment - just like on a desert island. 4. The only bar by one of the pools is completely empty, without drinks and without a bartender. By the time some guests arrive (I think representatives of tour operators; hotel managers don’t care about guests), bottles are hastily displayed and after a couple of hours everything is exposed again. 5. We had prepaid breakfast and dinner for the whole company. The choice of dishes should have been from the menu. The staff doesn't even know what the menu is. The meager assortment of food offered was formed based on the chef’s own ideas (and capabilities), who were also placed within strict economic limits by the hotel managers. Microscopic portions of a meager selection of fruits - a couple of slices of papaya, mango, pineapple, and this in a country where all this costs pennies and grows all year round. Rice was offered only after we made a fuss. Half-baked potatoes, undercooked, almost raw eggs. Small fish, one shrimp and a spit of mashed potatoes are the main course of the dinner. Tea, Ceylon tea, in a small teapot for all five, maximum one small cup! 6. The staff is represented by a single English-speaking middle-aged man, the manager of everything, performing many functions at once. By the way, there are no complaints about him; he really tried to somehow brighten up our stay at the hotel. A couple of his assistants, hired in the nearest village, were completely unprepared for working in a hotel and tried not to come across guests