Hotel Roma

This hotel is very convenient if arriving by train. Hotels can be very expensive in this city but this hotel is very reasonably priced. Breakfast was very good but the breakfast room is much too small.

We booked the family room for a family of 4. It's in a weird location, and we walked right by it because the doors look industrial. The room was a good size for our family. The air conditioning worked, but it didn't get as cool as we wanted. The shower had good water pressure, but we kept getting water all over the floor. Other reviews mentioned the elevator and still having to use the stairs, and that definitely was the case. We didn't get the breakfast as it would've been 15-20 euros per person. We overall thought it was a great value for what we paid, and I would stay here again.

Lots to like but just not quite great. Firstly I have noted that the hotel is quick to say that flaws are due to the price point and perhaps the reviewers should go to a higher priced hotel. We stayed in a very similar hotel in Barcelona which was actual less official "stars" than this one and it is clear from my reviews that we are not about luxury hotels. So I know what the experience of hotels like this should be. I gave the Barcelona one 5 stars. I know what I'm paying for. Good points - very clean, spacious rooms. Location was good although area isn't the best. Breakfast was great and breakfast room was lovely (if a bit cramped). Delicious croissants - plain, chocolate and custard filled - and juice, although the omelette (I think) looked inedible. Air con worked and beds were comfy. Bad points - the door to our 4 bed room was basically a fire escape - think double doors with push bar and to lock when you're in it at night you have to lock if from the outside first then shut it. Bizarre, made it feel like our room was an add on that used to be a corridor! Lifts did not go to bedroom floors (stopped on landing between floors) so you had to walk up or down one of the two flights of stairs between floors with your cases. Ok for us but if elderly not going to work. Our shower looked fancy in that it had a few water sprays, a large overhead shower head and a small handheld. In fact the only bit that worked was the small handheld one - the knob for the rest had been removed. Our son got locked in the bathroom immediately, took us several minutes to get him out. It was a sliding door so a few minutes later my husband came out and closed the door behind him and it locked and got stuck again basically the door didn't fit and the lock thing was bent. Couldn't open it to use bathroom. We went out and asked them to fix it while we were gone. Returned hours later - still locked. All the way back down to reception from 4th floor (there's a phone in the room but no instructions on which number to press for reception ). The man on reception apologized he had forgotten and came up and managed to open with a screwdriver. Didn't lock it again. Luggage storage is basically just allowing you to leave your luggage piled up in reception. I'm sure there's a better solution! So, we loved Trieste and the hotel did the job at a reasonable price but there are things that need to be resolved regardless of the price point. They clearly knew about the shower as they'd removed the knob for example instead of fixing it. Offering to help with bags and having a storage room. Fixing things when they do go wrong. Providing info needed eg what number on the phone does what? Completely blank and no info sheet. Small things that are basic expectations regardless of the cost of the room.