Sugar Mill Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tortola

Sugar Mill Hotel

Little Apple Bay, Tortola, British Virgin Islands
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Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.Show More
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hotel overview picture
Highlights
Delicious breakfast
Free parking
Sparkling clean
Ideal location
Excellent service
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Amenities
Spa
ParkingFree
Luggage storage
Library
Wi-Fi in public areasFree
Wedding service
Concierge service
English
All Amenities
Property Description
Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.
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4.7/5
Amazing
Cleanliness4.7
Amenities4.7
Location4.7
Service4.7
All 60 Reviews
Surroundings
Airport: Terrance B. Lettsome Airport
(19.9 km)
Airport: Virgin Gorda Airport
(32.8 km)
Landmarks: Callwood Rum Distillery
(2.0 km)
Landmarks: Cane Garden Bay
(2.0 km)
Landmarks: Sunsail
(2.2 km)
Landmarks: BVISUPCO
(2.3 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Studio
4

Deluxe Studio

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
Tiffany Prestige
5

Tiffany Prestige

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability

Guest Reviews

4.7/5
Amazing
60 reviews
Verified Reviews
  • Cleanliness4.7
  • Amenities4.7
  • Location4.7
  • Service4.7
Average for similar properties in Tortola
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 6, 2025
What an amazing week at Sugar Mill Hotel on Tortola island! Our room was very clean and plenty big for the two of us. We had a spacious private patio with chairs and loungers that included an ocean view. The managers Rupert and Andrea are awesome! They are happy to answer questions and do all they can to make your stay even better. We decided to take the ferry to Virgin Gorda and Andrea booked us a taxi and walked us through the ferry details. We did the all inclusive plan, which I highly recommend, that included all meals, drinks and two excursions. Food was over-the-top delicious! The island tour with Rupert was the best way to visit secluded beaches, enjoy a champagne lunch, plus tour a rum distillery. The snorkeling boat tour was very fun and a great way to enjoy the Caribbean water and colorful fish! We enjoyed our whole trip and felt super welcome by the staff!
g‍e‍o‍r‍g‍e
February 6, 2025
Lovely Stay! At Sugar Mill Hotel we found a charming, cottage like accommodation. We had a view of the sea. Our hosts and all the staff were all helpful and friendly. The meals were excellent, and the atmosphere in the dining rooms perfect.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 5, 2025
We just spent a week at the Sugar Mill, and it was outstanding. It’s a small, cozy hotel with fantastic staff. If you’re into the large glitzy resorts, look elsewhere. The personal touch (you get to know the staff and managers very quickly) and attention to details is something you just can’t beat. The food is outstanding - we’re honestly still baffled by how they can provide such a varied and delicious menu in such a small place on a small island. Sugar Mill is a gem and we loved it!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 1, 2025
Badly overpriced, not well managed despite good staffers, rooms are up a steep hill with poor parking (we crunched a fender trying to turn around). Masseuse Marjorie was outstanding and she and other staffers were extremely friendly and helpful. Great location.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2025
We had a wonderful week at Sugar Mill. All the prior reviews are spot on. Yes, you need water shoes for the beach. Yes, the food is fantastic. Yes, you want to take the island tour. We did the all inclusive plan and were happy with everything. Beyond the included actives, we spent a day on Jost @ soggy and Hendo's . a great day. Cabs are really expensive and roads can be dicey. I'd be happy to recommend Sugar Mill to my friends.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 27, 2025
Yes, the views are still incredible but the lack of attention to details was surprising. Excited to have an Anniversary dinner, we were left disappointed on most everything. Most guests were offered seating, we were not and tossed to the side. Our server was sweet but not well trained, as our dinner took a long time to arrive and she never came to check on us. One meal was ok while the other was barely warm and dry(not eaten) never questioned if there was an issue. Management was more content on his computer than mingling with guests. Sorry to say I will pass this restaurant on the next trip as there are friendlier places with exceptional food on island.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 26, 2025
We stumbled onto this gem when our friends flight got delayed and we needed a place to tuck in for the night. What an absolute treat!!!! This whole place is beautiful and the food is AMAZING!!!!!! If I could give it more than 5 stars I would! We will be back!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 24, 2025
We stayed for a week and had a great time. The facilities are excellent… Clean and convenient, but the staff is what makes it the best hotel in Tortola. Everyone is friendly and eager to help, from housekeeping to the general manager. The hotel is small enough that you will interact with everyone, including the general manager. The hotels location helps keep things quiet. there is enough to do close by (secluded beaches, surfing), and with a car rental you can reach everything on the island within 45 minutes. We can’t recommend the Sugar Mill enough.
I‍s‍a‍b‍e‍l‍l‍e
January 24, 2025
Overnight stay Had an overnight stay there after one week sailing. Andrea and her husband are wonderful hosts. I enjoyed my complementary drink on arrival. My room was very spacious and had everything you could need during your stay. The housekeeping was so helpful and polite and was there if you needed anything. I ate lunch and breakfast in the beach restaurant. Food was good but not special and I didn’t find the staff particularly welcoming there. On the other hand, I could not fault the main restaurant and enjoyed a beautiful meal in the evening.

Services & Amenities

Spa
More Amenities
Internet
Parking
Business Services
Front Desk Services
Languages Spoken
Public Areas
Health & Wellness
Activities
Cleaning Services
Accessibility

Property Policies

Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: Before 12:00

The property will provide check-in details after booking

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 24
Located in West End, Sugar Mill hotel is a 1-minute drive from Apple Bay and 6 minutes from Sage Mountain National Park. This beach hotel is 2.7 mi (4.4 km) from Smuggler's Cove Beach and 6 mi (9.7 km) from Tortola Cruise Ship Port.

Relax at the full-service spa, where you can enjoy massages. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 3 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.

Make yourself at home in one of the 24 air-conditioned rooms featuring kitchenettes with refrigerators and espresso makers. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.

Frequently Asked Questions

What are the check-in and check-out times at Sugar Mill Hotel?

Check-in at Sugar Mill Hotel is 15:00-22:00, and the check-out time is until 12:00.

How much does it cost to stay at Sugar Mill Hotel?

Prices at Sugar Mill Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Sugar Mill Hotel?

The closest airport is Terrance B. Lettsome Airport, and it is about 38 mins from hotel by car (19.9 km).

What is Sugar Mill Hotel cancellation policy ?

Typically, cancellations of Sugar Mill Hotel can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.

About This Property

Nearest AirportTerrance B. Lettsome Airport
Distance to Airport19.86KM
Average Price FromPKR145785
Hotel Star Rating4