Guest User
October 20, 2024
Firstly food was good , entertainment was good, but that is about it ! The rooms were clean but beds uncomfortable, the pool area was dirty , the sunbeds were filthy and very tatty never cleaned properly only noticed the pool being cleaned once 10 days and this was only after we complained to management. Bar staff were never happy , cocktails were rubbish, there was a real lack of bars , so if you had breakfast and wanted a coffee about 10 there was nowhere to go ! Only 2 outside bars and earliest they opened was 10.30 The staff need some customer service training as they don't seem to give a damn , in general I don't think that hotels in Spain dont get the customer service thing , we normally go to Greece. So won't bother with Spain again