Guest User
October 26, 2024
Arrived to find a full car park, heart sink but eventually with help from a lovely person that was a car park around the back. Unfortunately the building was in need of painting so our heart sank again. We were travelling with our dogs and accommodation is often not up to scratch, but not in this case. The welcome was fantastic, all and I repeat every member of stuff I spoke to was kind and polite and seemed really pleased to help. The room was unbelievably clean and I’ve stayed in many Travelodge’s for convenience and they usually cheap and cheerful. Not this one it was presented at the highest standard. I spoke to the Hotel housekeeping staff a couple of times pleasant and very hard-working. I mentioned two problems with the room which were not of the hotels doing but I imagine a previous guest try to open the window too far and damaged it and it was repaired within hours. The room cards needed re activated which was a nuisance. Unlike the other Travelodge I have stayed in -the soundproofing was amazing and we couldn’t hear anybody upstairs run a shower or flush a toilet which I have heard another travel lodges. But here.It is the staff that make it so good.Alona was the only name I got but EVERYONE spoke to us, and appeared to go above and beyond