crusse11
December 17, 2021
Synopsis: DON"T STAY HERE, RUDE, No elevator, needs updating, paper thin bedding, the "continental breakfast" is literally sweet pre packaged cakes like honey buns and cinnamon swirls and cereal with a gallon of milk. Just not sanitary with COVID 19 everywhere. Also they brag on their website about room for buses or trailers to park which is not true. There is a reason that there are zero reviews on their own website. We stayed here on our trip to the Texas Renaissance Faire and it was terrible. Don't get me wrong we usually stay at cheaper places as we are not going to be there long in the grand scheme of things, however, this was NOT a good experience even considering the cheaper price. The owner was rude to both myself and the lady in front of us in line. She has a thick accent and is behind a thick divider which made it extra difficult to understand her and she kept getting frustrated and rude when I told her I didn't understand her. We noticed a sign that said no elevator which is nothing that I saw on their website when booking. We had a lot of cosplay supplies as well as items we purchased on the trip that we did not want to leave in our vehicle so we wanted to bring it all in and did not realize there would be no elevator. When I told her we had too much to haul up and down the stairs and asked if there was a 1st floor room available she said no. She was very rude! After discussing with my husband what all we would need to bring in we decided it was just too much. She in the mean time kept asking us check in questions. Finally I stepped aside and started to look on my phone for another hotel when she finally said she had a 1st floor room we could have. Later we realized that the room she gave us is next to their personal room. You can tell by the bars on the windows on the outside of the building. Anyway, they had 1 rickety cart thing without any hooks to get your luggage, which for anyone on the 2nd floor only got your items the 20 feet to the steps. the mini fridge was full of ice in the freezer part which got ice chunks all over the floor. was able to fit 1 water bottle in the "freezer" and after 24 hours it still wasn't frozen. The "comforter/bedding" was paper thin, essentially a piece of fabric with a thin backing on it. I had to send my husband to the car to get my car blanket for me. The continental breakfast was pre packaged sweet cakes and a bulk container of cereals. There was also a gallon of milk for the cereal which seemed not sanitary. I took a shower using 2 of the 2 towels that are in the room (I have thick, long hair) So while I was drying off my husband went to our truck. He asked for another towel at the front desk and she said that she would not give us another towel unless we brought the dirty one first. He said my wife is using the two in there currently so I can't bring it. She reluctantly gave him one. They never restocked our room the entire time we were there. By the time we left the