Anonymous User
December 4, 2024
This hotel is in a good location, near Higashi Ginza Station, convenient to go anywhere, and it is also convenient to eat and buy things downstairs. The room is a bit small. Maybe it was because it was our first time to Japan, so I felt that the hotel service was not very good. There was no drinking water in the room. There was a small kettle, but the table was very small and the TV was above the socket. I didn't dare to boil water at all. The waiter at the front desk was also unhappy when I asked for water. The next day, when I asked for water, he pretended to be stupid and asked me to buy water from the vending machine myself, but when I ran over, the vending machine was full of drinks. Although he gave me bottled water after I got angry, I was still very angry. I will not go there again in the future. The service is not good. I think I am very polite and expressed my request very clearly. I don't know why this hotel that costs more than 1,000 yuan a night is reluctant to give guests a bottle of bottled water.
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