Anonymous User
September 11, 2024
A very unpleasant hotel experience. I chose a room with a balcony. My friend thought that smoking was allowed on the balcony. He cleaned up the cigarette butts before going out, but the service staff still found traces of smoking in the garbage, so he received a no-smoking sheet, which indicated that smoking might be punished. There is only a smoking area on the 16th floor of the entire hotel, and no other smoking area is allowed. So I told my friend not to smoke, and my friend did a good job. After staying for 5 nights, the hotel front desk (female) asked if I smoked in the room on the day of check-out. I replied that I was sorry. I didn't know that smoking was not allowed on the balcony before. I'm sorry. She didn't say much. I thought I could leave, but a man came over and told me that smoking in the room would cost 200,000 yen (typed this number on the calculator for me to see). I was shocked at the time. What is this, robbery? ! I asked if it could be used as a reminder for the first time, and no fine! The other party insisted on paying the fine. I said I had to catch a flight and wanted to leave as soon as possible. Finally, he said 150,000 yen. We paid the money and had a new feeling about this hotel. Every day when I went in and out, I bowed and smiled. At that time, I felt that the people here were very kind. Finally, I knew why people here were cold and indifferent. At this moment, I felt that the smiles were fake. (There will always be some good and bad things in life. I have learned to accept them, but I don’t agree with harsh behavior)
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