Mount Irvine Bay Resort

The resort itself has alot of potential. Meaning the look and feel initially is good. We had a short stay. The lock to room even though it worked it had a wire hanging out of it and the lights to bathroom had some sort of short. Even after reporting the issues staff took no steps to fix anything. The restaurant was a bad experience as they did not have a lot of items on menu. For example no salad, ran out of orange juice. Also we wanted 4 hamburgers but they only had 2. I would say the staff was courteous and did their best so think issue is with management as they are responsible for ensuring property is in good standing and food on menu is available. I will not recommend this as a good place to stay unless they fix issues as mentioned above.

We booked this holiday through British Airways (in their sale). We were very disappointed with the place. The golf course (one of the reasons we went) had been closed for 4 years !!. The hotel in general was quite rundown. The cottages in the grounds were very dilapidated and overgrown with bushes, many with broken or missing windows and inside ( my friend thought she would have a nose about ) the sinks were smashed off the wall and doors missing. All the facilities were not open or very understaffed. At 1 point my friend and myself were the only people staying at the hotel. It also transpired that many of the staff had not been paid for some time. I must admit the staff in general were very good (especially under the circumstances) Iam not sure BA had done due diligence checks here for some time. I'm sure they would not want to be associated with a company that does not pay their workers wages !! (especially in these days of anti slavery laws etc) also advertising things that were indeed untrue (golf course) It seemed the only place food was available (other than at breakfast time) was at the beach bar, which again was staffed with very helpful and friendly staff. On our second day we went to the beach bar for lunch, but were told there wasn't any food to sell as it was catering for a private function !!! On another point 4 days before we were due to go home, it seems the water had been cut off ! each time we wanted to shower, go to the loo etc we had to go to the reception and ask them to turn our water supply on, which they did for about 15 minutes then it went off !! When you google the hotel and its past, it would seem it was a very popular place and many events and films were made there. Its a shame because in its heyday it must have been lovely. Perhaps another victim of the "pandemic" of 2020

Please do not stay at this property, it was not ok. There is a serious issue with water. They actually have a rouster to tell when you will get water in your room to shower or bathe. Also, d property has no vibe,its dead,

Overall the experience was good value for money. If we had not had such a great deal from BA it would be 4/5. We stay in lots of fantastic resorts and hotels, but they often lack any heart or soul. I can honestly say we'll always remember the staff at this hotel. They are a big part of our positive experience. Reception, were always there, going above and beyond tp make sure we enjoyed our stay. Catering staff were excellent and housekeeping are on fire! Breakfast was outstanding and the breakfast area was gorgeous. The hotel pool was always lovely and quiet. The proximity to a beautiful beach and beach bar as well as other local amnefies couldn't be more perfect. We benefitted from an upgraded room. Looking at other hotels these rooms seem to be the best. This is only to help and not a criticism but it would be great to get more of a caribbean vibe. Having background music in reception and public areas would be nice. A small rum punch on arrival, maybe some nice local flowers on reception would make a better entrance. In the room, a TV that works would be good. Wifi is patchy. A nespresso machine in upgraded rooms would be nice. More coffee creamer and nicer cups would be a small improvement. Coffee at breakfast needs to be better. Paint the hotel! The colours are a bit depressing. Maybe get a local artist to paint onto the cottages, giving each room some personality. Give these rooms names associated with the island or the area's history. The pool area could do with some updating. Nicer pool furniture, swing chairs. Turn the shaded seating areas into cabanas maybe. Encourahe people to hang out and spend money! Grounds are beautiful but the fabric of the hotel reminds of hotels I stayed in, in the early 80s in SE Asia....that have all moved on now or don't exist. We'll definitely be back- thanks so much.

The Mt Irvine Resort was a great treat for our family. The beach was literally a 5 minute walk from the hotel and my 8 year old and I were able to enjoy viewing tropical fish and coral up close. The fish fry and bonfire was a fun event and the food was delicious. The hotel itself was great because we got to swim in the pool and use the swim up bar for pina coladas and shirley temples. The staff got us anything we needed like extra towels. It was also located near a lot of great restaurants so we had many options for eating every day.

Very nice resort. Beautiful views!