Coco Reef Resort & Spa

The experience at Coco Reef was great the service was exceptional, the breakfast was ok, facilities was clean. My only disappointment was parking in the car park and birds messing on your whole car causing u to wash it over.

Place could do with a bit of renovation. Nice location I was quite appalled when I was charged $200 dollars (Tt) for losing my room keys as its hotel policy that I have to pay for the replacement. I've never heard of this rule in all the years I've travelled and stayed in luxurious hotels.i am quite disappointed with this.

Spectacular gardens as you enter, first impressions were really good . We were welcomed by the manager who took our bags to reception, the staff were very helpful. The rooms were clean and tidy even though the bathroom is a bit dated it’s quite acceptable. The views across the lagoon were realy special, the snorkelling was amazing so many fish of all sizes and colours , we also had a wonderful encounter with a ray . Would recommend this hotel, and the island experience as a whole

We have stayed three times at Coco Reef and each time we visit we are impressed with the staff who are attentive and caring. A special mention to Esther who went out of her way to make sure our experience was perfect. And to Jeanette who is the very best bartender on Tobago. Nothing is too much trouble and your friendly approach will be rewarded by the staff. The hotel public areas and rooms need some updating, we met the owner who is well aware of the shortcomings and has a program of maintenance and upgrades in hand. That said, we have always been comfortable here, the bed is good and the air conditioning works well. Outside, you will appreciate the beautiful manicured gardens in front of the hotel and the well maintained private beach dotted with Palm trees for shade. At the end of the drive you are amongst the bars, restaurants and street food stalls, Jade Monkey is the best bar a few minutes walk from the hotel and you will feel safe and welcome while you are out. Be sure to visit Pigeon Point beach for a day where the sand, sea and facilities are great. For our tours we used Dexter of Island Man Tours who has become a personal friend over the last few years. Take a foodie inspired island tour for a real flavour of the island, explore the beaches on the Caribbean coast and the Rain Forest which is truly stunning. Dexter will listen to what you want to do and tailor the tours to your needs, he will personally escort you on most of the tours and has a good sense of humour. Coco Reef offers a great place to stay and at the same time is well positioned along the main road where all the facilities you will need are placed. Enjoy your stay!

We had a wonderful holiday at Coco Reef Hotel & Spa. The hotel’s location is amazing, the staff are all so friendly and helpful and can’t do enough to make sure you enjoy your holiday. As said in previous comments by other guests our room although very clean, was a bit dated, but this didn’t bother us or spoil the enjoyment of our holiday at all and we loved the charm and character of the building and its beautiful grounds. We appreciate that the Manager Adrian is working hard to improve all parts of the hotel and the ongoing work at the beach bar and in the hotel didn’t worry us and at a hotel that is open 52 weeks a year, work has to be done at sometime! Food was so good and we enjoyed the variety of the 3 course A La Carte evening menu and lovely cocktails. We felt quite sad to read some of the negative reports on Coco Reef, but understand that everyone does have different opinions and expectations of holidays and hotels but for us we loved it and we will definitely return again to Coco Reef as do most of the guests who go year after year. Thank you all for a wonderful holiday and look forward to seeing you again soon.

We love Coco reef , l bought my partner after many visits with my late husband.Sure a bit run down and old but adds to the charm of the place.The manager making good progress on improving it. We are returning on December,6 for two weeks.Can not wait.look forward to seeing all the staff.

Not 4* more 2/3*. Hotel was a building site during our stay Sept’24. Beach bar closed & maintenance & decorating being carried out within hotel. Strong smell of paint & noisy around beach & pool area all day from new decking being built. Certainly not a relaxing experience. Private beach pool was smelly and had floating debris so you didn’t want to swim in it. The outdoor pool was very near the building works so you got the noise of the electric saw & banging all day. The only bar closed at 11pm & you were asked to leave. It has its lights turned off most evenings and you had to find the barman to ask if it was open! Very unwelcoming. Rooms & beds clean (dated decor) and ok but air conditioning ran water down walls & onto tiled floor making pools & made room smell a little mouldy. Shower worked on & off. Maid often took away dirty towels & didn’t replace. Also don’t replace the tea & coffee so you had to keep asking for more at reception. Hotel was dead - hardly anyone about. Main restaurant was open air so no air conditioning & very uncomfortable in heat for all meals. WiFi poor in rooms and no reception in the bar. Communications very poor from reception & we missed out on trips as rep phoned to confirm but we never got the messages. No excuse as hotel had both our mobile numbers to advise we had messages & could’ve left messages under bedroom door. No information on entertainment for the week so guests went out & only 2 or maximum we saw 6 people were watching the man with his one steel drum! Felt sorry for the guy, doing his best to drum up an atmosphere! Food ok but repetitive. Bars & takeaways outside hotel were good alternative. Cool Runnings was best party boat trip from next bay within walking distance. Island tour with Kelton Thomas (hotel bird man) was excellent & he took us all around the island & to the hummingbirds which we could hand feed. A long way to go for a holiday on a building site.

I visited with my family (including an infant). The negatives: The beach was warm, murky green and a little smelly, lots of algae and the sand was green and slimy underfoot. There was no water at the hotel for one of the days, and when water did return it was brown and smelly. We had to purchase water from a nearby shop to manually fill our toilet tanks, bathe our infant and wash baby bottles etc. The hotel provided one small (250ml) water bottle per occupant during the water shortage. Lots of mosquitoes in the hotel lobby as well. The rooms are very dated and in desperate need to refurbishment. When we did have water, the tap in the bathroom leaked constantly. The fixtures are old, the AC was leaking and the vent is positioned so that it blasts cold air on the nearest bed, making it very uncomfortable to sleep. The beds are also very uncomfortable. The positives: Breakfast was delicious and the staff was friendly.

Coco Reef Resort has poor facilities and outdated rooms that are far from the luxury you might expect. The beach at the hotel is also a major disappointment—it's smelly, murky, and unfit for swimming, with moss-filled, disgusting water that deters even the most adventurous guests. Consider staying elsewhere for a better experience.