Hotels Near Parqué Anabel in Tijuana

The Wi-Fi is down every moment and the refreshing machine returns the tickets I never could buy in it. The bottle of water in the room should be a little bigger and the TV signal is very bad

The hotel is relatively new, comfortable and clean, but there were not enough towels in the room, the breakfast it was supposed to be included in the room, starting at ls 6am, When the hotel was down there was nothing yet and they were already above 6:00, asking how much food was left, they told us that until 7:00, we asked that even if it was cereal with milk, they would give us because we needed to leave early, The person responsible for the kitchen in a cruel way I wonder if we knew that breakfast was very kind as if we wanted to say that we could not require, because it was free, which bothered me, I told you that it was not free, which was included in the night of hotel that had already been paid, they were unwillingly starting to put the charolas with food, very bad experience with food and the service of the people responsible for it, all the other good, But I won't come back and I obviously don't recommend it!!

The room was clean and tidy. Although there were not many kinds of breakfast, it was enough, and the breakfast service was not bad. Close to the airport, there is a shuttle bus every two hours to the airport, which is a fast hotel for transit

The buffet breakfast is good, he highly recommends it, Candy and Maria's attention is excellent, Marcos' station is excellent, I recommend the egg's with machaca with green sauce have a good level of spyce be careful, he is also very kind. Thanks!

So not bad at all. Stayed for about a week. Ordered lots of room service and drank at the bar. Room was wonderful. My only complaint was when I called room service one night and the guy was obviously annoyed, quite rude. I asked for the total of my order to have money ready and he judt plainly say ”no. Anything else? I responded no then he hangs up. No time or thank you. Other than that I enjoyed the security of the hotel, we left money out and maid service came by while we were lit and they didn't take it but instead changed our sheets, towels and tidied up my workstation (desk). Will be returning in April again.

We had a great time at this hotel. The staff was excellent, very helpful, friendly and accommodating. The hotel is well kept and you have dining options nearby and at the hotel.

I’ve been on Trip Advisor for a long time and have never posted a review. I felt compelled to do this after staying at the K Tower Hotel for the past 2 weeks. My wife and I decided to go to Tijuana for alternative cancer treatment at the Oasis of Hope Hospital in Tijuana. Needless to say neither of us was very excited about the prospect of spending several weeks in Tijuana. However all of that changed once we found the K Tower hotel. From the manager Jose to the concierge Christian and Marcos and all of the wait staff in the excellent restaurants we have been more than satisfied with our stay here. Everyone goes out of their way to make sure we are comfortable and all of our needs are met. Our room is huge and extremely clean. Both the downstairs pool and the upstairs rooftop pool are gorgeous! The rooftop bar, pool and hot tub are straight out of Architectural Digest and are top notch. There is a DJ most nights playing really good music. The food in the 3 restaurants is amazing- fresh fish, beef, chicken and vegetables with amazing presentation and so is the room service for that matter. Rooftop sushi is excellent and fresh. If you find yourself in Tijuana please don’t hesitate to stay here at the K Tower or its sister property the Hotel Lucerne (they are adjacent).

Beautiful location had a great time great food and very nice room comfortable and cozy definitely will be back

The website, WhatsApp, and phone has some of the worst customer service I have ever experienced. IF you make a reservation which I do not recommend, do not use their website. Use a 3rd party because anyone's customer service will be better than theirs. I made a reservation on their own website for 4 nights but accidentally made it at the wrong Tijuana City Express Hotel (the names are almost identical) #13932220. I realized this very soon after and contacted Customer Service on their WhatsApp account just 25 minutes after making the reservation asking for my reservation to be moved to the correct hotel. Representative Alberto Campos did not fix this. Basically, their headquarters had terrible and difficult customer service. I do not recommend them. I had to make a second reservation at the Tijuana City Express I needed to stay at. I told the night clerk that checked me in about the issue (being double-charged) and the manager. The manager told me to call and email their customer service. I spoke with Monica at that number but she was not helpful. In fact, I do not trust it was her name. She would not let me speak to a manager or give me the name of her manager and hung up on me (and I have a witness on this).

I stayed one week in a double room at City Express. There was no microwave, refrigerator or coffee maker. However, we remained comfortable through our entire stay due to the breakfast area and drinks available in the cafeteria area. The breakfast is much more than what one might expect when seeing 'continental breakfast' advertised. Daily hot food, fruits and cheeses, and other fare was provided daily for about three hours - much longer than most hotels make their breakfast available. Everyone was very friendly though there was a language barrier. However, the staff communicated with us as best they could. The cooks were very sweet, offering things to us that were not on the breakfast bar and seeing if there was anything else we needed. The concierge was bilingual so we searched for him each time we had questions or requests. He was very helpful and friendly, always trying his best to accommodate. We took a photo of this man and plan to post it as we feel Marriott owes him a big fat raise for all that he does above and beyond his position at the hotel... if I can figure out how to share the pic. The rates were affordable, about $90 per night, thus our entire stay was below $700. The rooms were clean and staff came by daily to tidy things up and see if there was anything needed. I had no issue with the beds; additional pillows were provided upon request. The common areas were clean; there were no 'suspicious activities or persons lurking. We felt very safe at the location and mingled some with other guests. If there is a shuttle, it may not have been available during our stay. However, we had no issue summoning Uber rides wherever we needed to go. (There are no Lyft rdeshare services in Tijuana, as far as I am aware.) We used Uber Eats for our evening meals when we did not venture out and had no issues with food left for us at the front desk.