Guest User
January 17, 2022
To summarize: we cut our 2 week stay short to just a few hours. Lamentable state of the aparthotel (non-existent hygiene and cleanliness) and unscrupulous owner! Unfortunately, we did not realize the condition of the apartment when we arrived. As the weather was nice, we went for a walk. In the evening, when we returned, the surprises piled up. In addition, as we had made the visit with a mask, we unfortunately did not realize to what extent the dust was in our throats... Here are some points that we noted: - The dust (I'm talking here in cm! ): we could easily trace the movements of the chairs by the previous tenants. - Dirt (dried food): on the tablecloth, in the pots, on the cutlery, in the microwave... We started our stay by cleaning to feel at least at ease. - Lack of hygiene: the fridge had been turned off and left closed. The mini freezer almost knocked us out when we opened it. It was filled with water and mold. There too, we spent our time cleaning and disinfecting it. - The trash can was dirty and smelly. - The bathroom was anything but clean. - Dirty and torn sofas and a condition camouflaged by an old dusty blanket. - Heaters off. - Window sills filled with bird droppings and windows not washed for months, if not years. - Cold wing, without light and average accessibility. Be careful not to trip on the stairs. Basically: disaster (especially if we take into account the covid situation!). The owner is well aware of the state of the apartment and rents it without the slightest embarrassment. For the fridge for example, she just told us to plug it back in and that's it. How can one, with full conscience, rent a property in such a condition? It's not the little bottle of disinfectant at reception that can make up for the catastrophic lack of cleanliness and hygiene in the apartment! She even offered us the side stairs in the wing, telling us that they hadn't been cleaned recently and maybe a little dusty but that they were accessible. Seriously, they were in a dilapidated and dangerous state! In addition, the door to the ground floor was open. What is the point of closing the main door suddenly? We finally decided to leave that evening because we couldn't imagine spending just one night there and seeing what surprises the sheets and beds would have in store for us. The only response from the owner was that we had accepted the rental as is (state which was impossible to see during the visit) and that she agreed to cancel the reservation while keeping 250€ (because 'other people would have liked to reserve the apartment -> at least they will have clean dishes...). I find it expensive to pay for 6 hours on
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