Anonymous User
November 23, 2024
I stayed here yesterday. I checked in at around 8 or 9 pm. At 12 am, there was a power outage. I called and they said they were looking for the cause and asked me to wait. Okay, I waited for an hour, but no power came. It was already 1 am, so I called again, and the front desk still said it was being fixed. I waited another hour. It was 2 am, and I called again, but it was still not fixed. At 7:30 in the morning, the power came back, but only the front desk had power, and all the guest rooms were out of power. Then I called again, and the front desk said that maybe the power had just tripped in some rooms, and asked me to wait and see. Okay, I waited for another hour, and someone came after 9 am, changed the room card, and it was fixed, but the elevator couldn't use this card. Then I guess their system was messed up, and they tried various cards in each room, which really disturbed the guests and delayed things. I was fed up and speechless. There was not even an explanation or compensation.
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