Homewood Suites by Hilton Richmond - West End/Innsbrook
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Three Chopt
Homewood Suites by Hilton Richmond - West End/Innsbrook
4100 Innslake Dr, Three Chopt, Virginia 23060, United States
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Daily Mandatory Charge includes: A 2% Tourism Improvement District (TID) Fee paid to Richmond Region Tourism.
The Homewood Suites by Hilton Richmond-West End/Innsbrook hotel in Glen Allen, Virginia is a four story, U-shaped residential style hotel.
Guests awaken to the aroma of fresh-baked muffins and our complimentary full hot breakfast served daily. Guests of the Homewood Suites Richmond hotel in Glen Allen, Virginia will also enjoy our complimentary evening reception featuring an entree, soup and salad bar, served each evening, Monday through Thursday 5-7 pm. For those late-night cravings, guests can visit our Suite Shop carrying a venue of sweets, snacks, frozen foods and toiletries to meet all needs.
High-speed internet is available in all suites, meeting rooms and our commons area. All guest rooms are suites with privacy doors separating the bedroom from the den and kitchen. The den provides a sleeper-sofa, easy chair, TV with premium channels. The Homewood Suites Richmond hotel in Glen Allen, Virginia offers a fully equipped kitchen with a full-sized refrigerator, stove, microwave and dishwasher. Each bedroom features another TV with premium channels, a king or two double beds, a dual-line telephone with voice messaging, desk, bathroom and exterior vanity area.
The Homewood Suites Richmond hotel in Glen Allen, Virginia boasts a beautiful outdoor pool in the privacy of our courtyard, with a patio and gas grills. Guests will enjoy our on-site fitness center. Pets are not accepted, we are a non smoking facility with a no party policy. The Homewood Suites Richmond hotel in Glen Allen, Virginia is backed by Hilton's 100% Satisfaction Guarantee.Show More
We Price Match
3.9/5Good·Cleanliness: 3.9
All 16 Reviews
Amenities
Golf courseOutdoor swimming poolGymPublic ParkingFree24-hour front deskLuggage storageTaxi booking serviceConference roomBusiness centerMulti-function room
All Amenities
Surroundings
Airport: Richmond International Airport
(36.2 km)
Train: Amtrak - Richmond Staples RD.
(10.0 km)
Train: Ashland Train Station
(30.4 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
5
2 Bedroom 1 King 2 Double Bed Suite 2 Bath Non Smoking
2 Double bed and 1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
6
Mobility Hearing Accessible King Suite with Roll in Shower
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
6
2 Double Mobility/Hearing Access Tub Ste Nsmk
2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
One-Bedroom Suite With Two Double Beds-Non-Smoking
2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
5
Mobility Hearing Accessible Suite with Tub and 1 King Bed and 2 Double Beds
1 King bed and 1 Sofa bed or 2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
6
King Suite - Mobility/Hearing Accessible with Bath Tub - Non-Smoking
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
5
One-Bedroom King Suite-Non-Smoking
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Electric fan
Microwave
Check Availability
6
Mobility Hearing Accessible 2 Double Suite with Roll in Shower
2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
Hide Room Types
Guest Reviews(16)
3.9/5
Good
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location3.9
- Service3.9
Guest User
October 23, 2024
Recently stayed here for two weeks for work. The hotel needed some work, and it didn’t seem like housekeeping took their jobs seriously. I had to ask hotel management twice to have housekeeping change the mattress cover, which had blood on it. I also had to ask repeatedly for fresh towels, to have the conditioner and body wash switched out when it was empty, have the trash removed from my room. The gym went without cleaning wipes for several days despite mentioning it, and there were giant mud stains all over the main hallway for three days without being mopped. Definitely could benefit from a remodel and really good cleaning. I don’t think I’d return until that was taken care of. Otherwise, really convenient location to shopping and restaurants, and the kitchenette was a real bonus, even if the cooking equipment (pots, utensils) were pretty lacking (& dirty… had to run everything through dishwasher when I got there).
Guest User
October 7, 2024
The ratings are deceiving. This place was horrible. My family and I stay in hotels often with our boy’s travel baseball. This place ranks in the top two worst hotels we have stayed in. The lady at the front desk was nice and as helpful as she could be. The positives end there. Our first room was damp, smelled of wet carpet and mildew. There was rust on the fixtures including lamps. The tub was just as bad with rust and stains same with the shower curtain. There was mouse feces and food crumbs on the floor and in the microwave. The carpet in the hallways is stained and in severe need of cleaning. Our next room was better, the bathroom was about the same but no mouse presents. There were ants in the bed and in the kitchen area. I would not recommend staying here at all.
C B
June 21, 2024
My room smelled of mold and mildew when I got in. Switched to a different room microwave didn’t work, old and dated couch and chair and remote didn’t work for tv in front area. Horrible. Skip this hotel unless you don’t have allergies or love stained couches.
Guest User
April 13, 2024
I stayed at this hotel after a HORRIBLE experience at the Hampton Inn Glenside. I wish I had chosen this hotel first- they let me check in early so I could take a shower (as I had no hot water from my other hotel). Front desk staff were very helpful. The room was spacious and clean. Large suite with a private bedroom, pull out couch, 2 tvs, and full kitchen. Breakfast was good. Gym had treadmill, bike, elliptical, and free weights. I will definitely be staying here again!
Guest User
February 16, 2024
Staff was good. Hotel quiet. Water hot and soft. Kitchen well stocked, seating comfortable. Living room lighting was good. Lighting in the bathroom and by the vanity was not bright and bathroom fan was connected to the lights so it stayed on. Breakfast was good with a variety of options.
Explorer04867426851
November 8, 2023
Our room and many of the common areas smelled like pot at all hours of the day. Disgusting. And the hotel itself is tired and needs repairs everywhere: ripped flooring, doors hanging badly, bugs in rooms. Not what I expected for $200/night.
Guest User
October 29, 2023
This hotel is not up to the usual standards of Homewood Suites. In is in dire need of renovation. The hallways are dark and dingy. The guestrooms are also dimly lit, which helps hide the fact that they are worn out. Also, the hotel is woefully understaffed. We arrived after 6 pm, and the limited housekeeping staff was still cleaning rooms from the morning. They were trying their best, but that means they overlooked things in their haste. Our preselected room was not ready when we arrived. We switched to a room that was too-quickly cleaned; a used bar of soap was left in the shower. Our third room was acceptable, but dingy and had a broken lamp on the night table. There are better choices in the area
Guest User
October 15, 2023
Great value. Hotel was clean and staff was fantastic ! The hotel does not have enough luggage carts, but the woman at the front desk offered to help carry luggage to our 4th floor room! The man in charge of the breakfast, whose name I found out is Tyron, is exceptional and kind. He takes pride in his work. The breakfast area was immaculately clean and well maintained. The food options were more than the average quick-serve breakfast well prepared. What an amazing way to start our day! Thank you.
Guest User
September 23, 2023
We were in town due to a serious family medical situation. We had a special laundry need and Melissa jumped in and helped get that taken care of. I was so exhausted and her kindness saved the day and was a great help in a time of need.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in: Contact the property for the access code
To check-in, contact the property 1 day in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBoxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 1998
- Renovated: 2008
- Number of Rooms: 123
Daily Mandatory Charge includes: A 2% Tourism Improvement District (TID) Fee paid to Richmond Region Tourism.
The Homewood Suites by Hilton Richmond-West End/Innsbrook hotel in Glen Allen, Virginia is a four story, U-shaped residential style hotel.
Guests awaken to the aroma of fresh-baked muffins and our complimentary full hot breakfast served daily. Guests of the Homewood Suites Richmond hotel in Glen Allen, Virginia will also enjoy our complimentary evening reception featuring an entree, soup and salad bar, served each evening, Monday through Thursday 5-7 pm. For those late-night cravings, guests can visit our Suite Shop carrying a venue of sweets, snacks, frozen foods and toiletries to meet all needs.
High-speed internet is available in all suites, meeting rooms and our commons area. All guest rooms are suites with privacy doors separating the bedroom from the den and kitchen. The den provides a sleeper-sofa, easy chair, TV with premium channels. The Homewood Suites Richmond hotel in Glen Allen, Virginia offers a fully equipped kitchen with a full-sized refrigerator, stove, microwave and dishwasher. Each bedroom features another TV with premium channels, a king or two double beds, a dual-line telephone with voice messaging, desk, bathroom and exterior vanity area.
The Homewood Suites Richmond hotel in Glen Allen, Virginia boasts a beautiful outdoor pool in the privacy of our courtyard, with a patio and gas grills. Guests will enjoy our on-site fitness center. Pets are not accepted, we are a non smoking facility with a no party policy. The Homewood Suites Richmond hotel in Glen Allen, Virginia is backed by Hilton's 100% Satisfaction Guarantee.
Services & Amenities
Most popular business facilities
Golf courseOff-site
Outdoor swimming pool
Gym
Public ParkingFree
24-hour front desk
Luggage storage
Taxi booking service
Conference roomAdditional charge
Business center
Multi-function room
Outdoor swimming pool
Gym
Conference room
Show More