Hotels Near SMSM Institute - Govt. Handicraft Emporium in Thiruvananthapuram

The service was customer centric right from the from security , office staff - Megha & Chelsea To the housekeeping Azad and the team, restaurant Jati. And Ilem The manager Ajit leads an excellent team. Clean space rooms. And central to many places of visit.

Even though we stayed here just for one night in March 2023, yet we are carrying wonderful memories of stay and the culinary experience @ this little gem of Hilton chain. I asked for a veg burger for in-room dining to Lijo. Even on phone this guy was very polite, alert and energetic. The burger was really out of this world. Please try this Curried veg burger if you are here. Chef Rajneesh created this burger and he deserves my compliments. For dinner we were well served by a very polite and young *** Jayakarthick. The restaurant manager Vignesh was taking rounds of tables and it was very nice of him to ask about our food experience. We had ordered Meen Mulkittathu ( fish curry ) with Appam. It was high spicy to our taste and we rate it as one of the best. It was made by chef Sanal who deserves our compliments. We ordered Elaneer Payasam as dessert which was also top class. I would also like to thank Chef Arun to carefully note our precise instructions on the food. Mr Sarvanan was also very attentive and took good care of us. We were looked after so well by these gentlemen that it made our evening unforgettable. Thank you Hilton for suo-moto giving 10 per cent discount as Hilton Honors member.

You can feel the essence of Kerala. Great hospitality. Clean rooms. Well equipped gym. A perfect place to relax and enjoy nearby beaches and temples. You can have yummy South Indian cousins with other North Indian cousins options and a lot of sweets to relish.

the rooms are well furnished neat, the hospitality was good, excellant and courteous staff. food was good and tasty.i had reached the venue a bit late at night after a long journey from calicut , around 10pm. But inspite of that they provided a good dinner. 𝗧𝗛𝗔𝗡𝗞𝗬𝗢𝗨 𝗧𝗘𝗔𝗠 𝗗𝗜𝗠𝗢𝗥𝗔, 𝗧𝗩𝗠🙏🏻

Let's start with this place point by point date of visit (7 may to 8 may) 1- reached the hotel little early around 8.30 am. The assistant manager (Mahesh) said he will try to give the room by 11 after confirming with the manager (who refused to share his name but has worked for 11 years in Hospitality in Colaba, Mumbai) The manager refused and asked for additional amount. Which I understand must be the policy. But the arrogance of the manager is hard to miss 2- the room was filled with mosquitos. There was no Soap. The Linen was untidy 3- the Highlight (Check out) we checked out at 11.30 the official time and requested to keep the luggage at the side for sometime till we get some clothes and snacks. The Manager replied not more than 1 hour as it will create disturbance to us. How can 2 bags create disturbance if it's kept in a corner of the waiting area. Part 2 - we reached back by 1.10 pm which he didn't appreciate. We asked the manager about the other places that we can visit, he was completely clueless and had zero interest in replying. While we were sitting quietly in the waiting area he asked us to get out in an extremely rude manner. You can't ask your guests to get out of the property, they are not causing any inconvenience to other patrons. Please please please avoid this place just for the Manager. He is not worthy of being in the Hospitality industry. I really hope the owner of the property takes note of this incident and takes some action against the manager because despite being at good location the people who are running it are leaving a bad taste. I'm writing this review from a restaurant nearby the property as we were asked to GET OUT. P.S. the assistant Mahesh did apologize on behalf of the manager but the damage was done by then

The environment is good, the service is warm, the rooms are comfortable, and the prices are reasonable. Had a buffet dinner for about RMB 60, and the dishes were plentiful. It's also a ten-minute walk from the beach and worth staying.

This was my first visit to tvm and ginger hotels tvm has stayed above expectations in all aspects. The staff here are amazing. I enquired about the place before hand and after i arrived here at the hotel. I found this to be exactly what they have promised me. Me. Ms. Shalimol and mr vipin had been really understanding and i am overwhelmed by their hospitality. Next time i visit tvm for my work. Without a doubt i will choose this property over others available.