Porto Palace Hotel Thessaloniki

Die Zimmer sind gut eingerichtet. Das Personal ist sehr freundlich und unterstützend. Das Frühstück ist hervorragend. Leider wurde die Klimaanlage im Zimmer am 2. Tag unseres Aufenthalts abgeschaltet. Auch bei geöffnetem Fenster war aufgrund der Wärme und hohen Luftfeuchtigkeit kein erholsamer Schlaf möglich.

Υπέροχος χώρος & εγκαταστάσεις. Η εξυπηρέτηση άριστη από όλο το προσωπικό, ξεχωρίζουν η αμεσότητα, η ευγένεια και ο επαγγελματισμός από την πρώτη επικοινωνία. Συστήνεται ανεπιφύλακτα για διαμονή τόσο για επαγγελαμτικούς λόγους όσο και για αναψυχή, δεδομένου ότι διαθέτει το Roof Top με μοναδική θέα, που μπορείς να χαλαρώσεις στην πισίνα και να απολαύσεις φαγητό ή/και ποτό!

My school and I went to this hotel for 5 days and we all thought it would be very good because it is a 5-star hotel. Unfortunately we were all disappointed. Yes, very kind staff, but nothing else... Very small rooms WITHOUT VENTILATION AND AIR CONDITIONING, which resulted in the room smelling and being unbearably hot at noon and very cold at night. We had the window open all the time because of this event. So our things were easy to steal while a very bad smell of pus came in through the window, making the situation infuriating. The food did not go back in relation to the wretchedness of the rooms. A few things on the buffet and none of us would eat them if we weren't starving from walking and the fatigue of the excursion. Boiled spaghetti, meat that was like eating the sole of a shoe and salads that you couldn't chew because you were sick. The breakfast also nothing special, although a little better than the evening. The coffee was poor though. Essentially making up for it, we went to this hotel instead of going to other ones that were in the middle of the city, so that no child would sleep in a rancho. Unfortunately, our wish was not fulfilled and all the triple rooms had bunk beds, so necessarily one child out of three people had to sleep in a bunk bed. The water there was a thing to disappear and since there was no convenience store near the hotel to buy, we had to take it from the hotel. A large bottle of water cost 3 EUROS (!). The only justification of the staff in all of this is that it is a historical monument that has been operating since 1913. However, this does not detract from the valuable amount we paid to stay there and how much below our expectations the hotel was. I wouldn't recommend it to anyone considering the value for money…

Not suitable for the accommodation of sports teams. The mission that stayed during the winter swimming championships was placed on the first floor directly above the restaurant and function rooms. There was too much noise and loud music until early in the morning, as a result of which the athletes and the attendants could not rest. The restaurant did not serve the teams for the evening meal except takeaways which were delivered to us after the games in plastic boxes and cold of course. Very expensive bar charges and no one responsible to resolve our complaints. They had not informed us either of the strict inflexible hours of the buffet (food was available until 21:00) when the reservation was made for the particular group of athletes, for which the amount paid was not inconsiderable, nor of the fact that it was being held events in the evening with loud music.