Niraamaya Retreats Cardamom Club

Very Poor condition of the Property. Damaged furniture and amenities. Rooms have a lot of bugs and cosmetic condition of the rooms are very poor. The Pool floor is completely damaged and tiles are coming. The waiting staff is never present and have to be called and recalled various times to attend. The Reception is never manned due to which nobody attends Room Service of any kind.

Excellent for: Staff Service Food Character & Style Amazing cabin in the forest Yoga Spa BUT They want to appeal to the Western market and charge western prices. They will need to match western expectations. So they need to get better at the concierge service - facilitating tours and promoting services. Their spa menu doesn't explain what the treatments are. And they need to start serving beer and wine! There's no Bar!

The property needs a major clean-up.

Very good services. Facility could be updated.

Great hotel with scenic cottages

We spent our honeymoon here on a 3 day Ayurvedic rejuvenation package and thoroughly enjoyed it. The staff were hospitable and very attentive to our needs. For example, they insisted that they couldn't serve cold food to us and so when we were a little bit bit late to dinner they remade our curries for us. Special thanks to Girish for excellent service and food recommendations. The spa was phenomenal and the ayurvedic package was very comprehensive. Our yogamaster Suresh was also an excellent teacher and offered helpful feedback. The staff took wellness very seriously whether it was in regards to our diet, our treatment, or our general resort experience. Everyone from housekeeping, laundry, food services and spa to the concierge and the manager were extremely hospitable. We are very sad to leave and left feeling rejuvenated.