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The Woodlands Embassy Suites by Hilton Hotels

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Embassy Suites by Hilton the Woodlands® at Hughes Landing

Embassy Suites by Hilton the Woodlands® at Hughes Landing

4.5/567 Reviews
Stayed at this location during a tour of a nearby corporate office location. Room was immaculate when I showed up, and everything was in order. Upon check-in, I was given vouchers for free drinks during happy hour, and felt welcomed by the front desk and other present workers. Roughly 4 hours after checking out I attended a lunch event, and remembered that I had forgot some articles of clothing in my room. I called the front desk to see if they could find them as I had to drive to Waco shortly, and was told ”we will take a look, and ask housekeeping if they've seen anything.” A short 20 minutes later, and I got a call back from the front desk saying that they had found my things and they were waiting at the front desk for me to pick up. I got there, and retrieved my items, and was told that Josh in housekeeping was the man who made it all happen. That said, thank you to the front desk staff for starting the search for my belongings, and an even bigger thank you to Josh for finding them, recovering them, and putting them aside for me to pick up. Excellent service, and amazing people are present here. 10/10

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