theandantelife
July 16, 2024
We stayed 5 nights here in July during the rainy season.
Good: Big rooms, beautiful pool at the hotel wing, nice location, beach access. Service is friendly and accommodating.
Fair: breakfast buffet spread is fairly wide, good for the price, they change one or two items everyday. Umbrellas provided because you need it to get between the buildings. Gym is small and equipment is old and some of it is broken, but there's enough space to do floor exercises.
Poor: maintenance of some common areas and also the aircon. Inconsistent amenities in rooms
We were booked into a deluxe pool view room (2nd floor) which had a moldy smell that we couldn't get rid of. After the 2nd day we asked for a different room and we were upgraded to a pool access room (1st floor), which didn't have a moldy smell. But the hot water didn't work in that room. Also, our original room had a smart Android TV with built-in Netflix and Youtube apps, but the upgraded room did not. Not a huge deal breaker for us as we travel with a HDMI cable but it just seemed strange. Also the pool access room was in the last block (rooms 512 to 524 I think), which abutt the back of the shophouses next to the resort so you can look down into their backyards and hear the people talking even with the door closed). The other buildings don't have this issue as they are not next to any other buildings (for now).