JW Marriott Mussoorie Walnut Grove Resort & Spa

From the moment you step onto the property, you are made to feel very welcome. Felt like they knew me! Front Office personnel are very genuine and sincere. Room was perfectly put together. F&B was nothing short of superb. Staff, all staff, make you feel very important. Always ready to assist. HK staff.....very courteous and on top of their game. Great to see Managers out snd about and assisting! It starts from the number 1 ...GM was seen meeting check in guests! Wow! This place is worth your time.e and money for sure. PS....Ragni and Raveena in the Front Office make you feel at home. Loved Sunil in particular in F&B ....real reason one would consider a return trip. Don't change anything Team JW. Cheers....Victor Oct.24

Me and wife visited JW Marriot Mussoorie for her birthday celebrations in the month of October. To start with, we received a warm welcome at the front desk by Riya and Deepika and seated comfortably in the lobby. The check-in process was really smooth, Nikhil helped us with the same. We were then escorted to our room and found really cute decorations and birthday hamper as compliments from Rimon Das, our guest relations manager. The evening was really energetic with a cup of high-tea and local folk songs arranged as compliments from the Hotel. There were many other activities available at the Hotel, however due to lack of time we were able to take a stroll in the JW garden. It is a scenic garden with a lot of variety of flowers and plants and is a really pleasant view. For dinner, we chose to dine at the rooftop restaurant - Trude. Sanjana made our experience very pleasant by ensuring our comfort heaters in the cold weather, and the food was really great too. In the morning, we went for a swim in the superb, heated pool and then left for nearby attraction i.e. Kempty falls. The check-out was smooth assisted by Pawan. Last but not the least, Diwan sahib's humble Namaste really filled our hearts. All and all, the complete staff of the Hotel was humble, polite, helpful and tried to make every moment of our stay memorable. I would definitely recommend this property, if visiting to Mussoorie. P.S: Adding some of our best pics here. One in front of the big mangrove tree was clicked by the staff member. Couldn't remember his name, but he was the one clearing the high-tea area. Thanks, buddy :)

JW Mariott made our 50k celebration amazing and the staff was amazing and so humble. And Special Thanks To Renuka Ma’am . Rooms Were Spacious and Hygenic. Dushera Celebration Was Amazing. Do visit This Place amazing Property loved everything

We had a great stay .. Starting from check-in we had a great experience. I would like to name few of them Shailendra, Ketan, Ishani, Bharti, Manmeet, Ragini, Sanjana and Akshay everyone at this property is so warm and affectionate in dealing with guests We were there to celebrate my father-in-laws birthday.. and he really enjoyed the way room was decorated.. with special amenities etc

All is well! Good Food Good Environment All day activities Very Good Service was nice and the people were helpful and quick,and the stay was comfortable with clean rooms and good views. ....................….......................:)

Extremely courteous staff, great views. Probably one of my best stays anywhere in the world. Chef Sunil and his team made the best concoctions of the local food. I enjoyed every meal here. Congratulations team JW Marriott, Mussorie. You are possibly the standard that every JW Marriott in India should aspire to be.

best rooms amazing view 💗💗💗💗 good food fun stay loved the things that were arranged for us nice hospitality. genuine staff. well kept rooms . happy with our stay here. thank you JW marriott for this. ☺️☺️ would recommend to everyone as well

If there is one thing that stands out over here, it is Chef Sainath at the multi-cuisine restaurant. Such energy and great food! We had mixed experience with other chefs. Once ordered a non-spicy veg biryani and it turned out to be very spicy. We visited during rains and the experience of clouds wafting across the property is magical! Some recommended sight-seeing outings were also quite good. Unfortunatey, for a hotel of this stature, having a suite with a bad bathroom ruins the mood. After taking a shower, we had to wade through spent water because of poor floor levelling. I had asked about this at the main desk, but it just got ignored. Finally, when I said they could at least give me a mop or squeegee, they changed the room. The fun part? Knowing I wasn't happy about this, they completely left out the feedback form. Looks like you can only leave a positive feedback, or none at all.

During our stay at JW Marriott Mussoorie, we were impressed by the exceptional service and attention to detail. The chefs went out of their way to cater to our 4-year-old, patiently preparing special pooris and parathas, which made our little one feel right at home. A warm welcome from Ragini and Riya set the tone for a wonderful stay, and our server Kailash was incredibly friendly, making sure we had everything we needed. The property itself is stunning, with breathtaking views and beautifully appointed rooms, making it the perfect getaway in the hills. A truly memorable experience!