Shirakabako Shirakaba Resort Ikenotaira Hotel

The hotel's cleanliness is impeccable, and the service provided by the girl and young man at the front desk is also very meticulous. Thumbs up.

The food was good, but the buffet was crowded, which was a bit disappointing.

I have stayed here for over 100 nights with my children. This time, we stayed for two nights with my family of three, including a five-year-old. We were upgraded and stayed in the new main building, which just opened in April last year. The bonus of staying for consecutive nights without cleaning is a 500 yen in-house ticket. Don't underestimate it as a hotel for children, it is also recommended for students and couples who like children! The cost performance is good, but I think there are a lot of on-site charges. I highly recommend staying for consecutive nights with the pool, the huge retro game center, the indoor amusement park, the Nakamise Festival Corner, Precure Land, and many art galleries in the surrounding area, Family Land in the summer, and the directly connected Snow Park in the winter. I recommend the new main building! It's worth the charge! The food and the large public bath are easily accessible, and there is tea, boxed snacks, environmentally friendly disposable amenities, canned water, stylish and clean interior, plenty of outlets, a humidifier and air purifier installed, and almost no sound leakage! The contrast between the spectacular Shirakaba Lake view and the snowy mountains! For guests staying in the new main building, we offer a plate of abalone and other deluxe main dishes for each person at dinner, as well as rich ice cream for the number of people. The ice cream is as rich as butter and delicious! You can rent a colored yukata, which usually costs 1,000 yen, for free, and it's full of luxury, specialness, and value. There are no cosmetics in the room, so don't forget to bring your regular ones. You can get directions to the hotel, contact the front desk, and request rental items from the tablet in each room. We had two buffet meals. The plates were cleared regularly, so I was able to eat comfortably. The multinational staff were all really kind and nice. The taste was pretty average. They have crab, steak, and roast beef. This place is also fun, like a food stall, and the kids' buffet corner is equipped with baby food and a microwave. There are a lot of Chinese customers, so for some reason they have rice dumplings, and there is Chinese porridge for breakfast. My personal recommendation is the spicy curry at the curry corner for dinner. It is quite authentic, unlike the curry at the kids' corner. The aisles are a little narrow and there are some places where visibility is poor, so be careful. It takes a while for the hand towel machine to come out, so it might be a good idea to bring your own wet towel. The large bath has two separate areas, a sauna (auto-loyly, 90℃, cold bath 17℃, with chairs for outdoor bathing), an open-air sauna, a huge indoor bath like a pool, two small bathtubs at 40℃ that are safe for small children, a changing room (bed, bouncer, low shelf), a washing area (spacious, chairs for babies and children, baby foam soap) and a space for children. In the large open-air bath, men and women connect outside and can bathe together in bathing suits or swimsuits. The open-air sauna and sauna are both separate and mixed. The mixed bathing space is especially recommended for couples! If you go up the stairs to the infinity-style mixed open-air bath, you will find a mixed sauna with a spectacular view! You can do self-loyly as much as you want! Some people were getting ready on chairs in the middle of a snowstorm! It looks so nice! The hot spring water is gushing out of the pot at the entrance to the indoor bath, so I took a lot of baths. There are basic cosmetics in the powder room of the large bath. The post-bath corner is also spacious, and I ate a lot of straight apple juice from the vending machine. The kids had a great time, there was a daycare center, and you could have a drink at Nakamise, so adults could relax too. It was so good I can't describe it! It's the best family hotel in the Koshinetsu region⭐︎

There were many foreigners and newcomers, and there was almost no explanation beforehand, so we were confused as it was our first time there. I wish each person had been given a more detailed explanation. There was no hotel guide in the room, and drinks from previous guests were left in the refrigerator, which was disgusting. I thought there were many foreigners cleaning the hotel (this may be a prejudice), and I could hear the foreign staff talking to each other. Many of the meals were cold, so I would have liked to have the hot food while it was still hot. However, there was one elderly Japanese man working in the restaurant who was kind to children and always worked hard, and the children looked very happy. I would like him to be rated highly.