Guest User
July 22, 2024
Yesterday, i booked a crystal guest house & banquet hall in vyara, hotel was founded on make my trip app, at time my family were in nashik maharashtra. At time i was severe time called to hotel reception number from 5 :pm to 11 :pm and number was out of teachable, then my family arrived to the hotel a little past 11:30 pm. The reception staff (*** or manager) was very rude and theory use abusive talk with me or my family then i was telling him we are professional doctor famity so don't talk like this abusive comments. Then my family decided to find another hotel in vyara then i was requested to refunded all payment but reception *** ignored ane talk like ( payment to n hi refund hoga apko dusri hotel main jana ho to ch-ale jao) like this pass the comment. Then my dad said don't talk with him. Let's change the hostel, the i was booked other hotel. My family was suffered with very bad experience with this crystal hotel so we are not recommended this hotel for family guests.