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Swissôtel Tallinn

Swissôtel Tallinn

4.7/544 Reviews
Maakri
From check in until check out it has been a remarkable stay. The Suite had a stunning view, the snack delivered to the room was delicious, the mini bar had a good selection of drinks, while the wines tasted very cheap. The only thing I need to criticise and why I cannot give 10 points is the Lounge experience. First the check-in counter did not give me an invitation to the lounge while I have a qualifying status and only after checking eligibility online I asked for permission to access. During the period of the stay in the lounge there has been no staff, so whenever a snack or drink ran out there was no-one to re-fill and also no-one to clean up. On the other hand breakfast was delicious and the staff very friendly and helpful. Also I liked the long time to enjoy breakfast, as I am not a morning person. Overall we enjoyed our stay very much and we are looking forward to be coming back some time in the future.

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