ZHANG721220
November 27, 2024
This is the most satisfying hotel in Shanxi. Whether it is the front desk, executive club, restaurant or room staff, they are all very warm and attentive. Director Wang Rong Zoey contacted me the day before check-in and carefully asked about my check-in needs and habits. After arriving at the hotel, Zoey also upgraded our room for free and provided us with various conveniences and high-quality services. Arriving in the room, it turned out to be smart. The lighting and layout in the room are very much to my liking. There is a coffee machine, clean cups, etc., as well as a very spacious and bright bathroom bathtub, a double washbasin and a dressing table. I didn't expect the mattress to be very comfortable and I had a good night's sleep. The room attendants all wore shower caps when checking hygiene, and it seemed that the management was quite strict. Since the flight was at night, Zoey also thoughtfully provided us with a rest area. When we went to the executive lounge on the 12th floor for afternoon tea, there was another surprise. Vicky Liu and Max warmly received us. The fruit plate snacks were very attentive. It was very nice to look at them without eating, which made people feel happy. Overall, it was a good decision to stay at Sheraton Taiyuan. The staff I met were very friendly and polite, and I think the management must be great too!
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