Asanuma Mai
August 26, 2024
The service staff who prepared the meals at the dining restaurant had a bad attitude. After ordering, I just went to the side to get a bowl of soup and left for about one to two minutes. When I went back to pick up the meal, I was told to wait here, otherwise he would take the meal away. Give it to so and so, doesn’t it mean that it takes time to cook it freshly? The notice only said that one order was limited to one per person and did not mention that he had to stand there and wait. His attitude and tone were very bad, the little boy at the crab meat and egg counter. It doesn't quite meet the standards of a hotel of this level.
Because we booked the room and restaurant on this website and wanted to sleep more comfortably, we considered a 6-year-old child as occupying a bed. If we stayed for two nights, had breakfast and two dinners, we could only order dinner at the same price as an adult, about 1,300 per person. Breakfast cost more than 500 yuan, but on the last morning, we were charged 100 yuan for the cleaning fee of another three-year-old child. This was not informed in advance. It felt a bit bad. We were willing to book an extra breakfast and two dinners for the 6-year-old child. The meal cost for adults was NT$3,000 or NT$4,000, but an additional NT$100 was charged due to unclear circumstances. It was not a matter of the amount, but it was a bit confusing at the moment.
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