Club Med Urban Oasis Taicang Resort

I came here again after the summer, mainly because it is very convenient to come from Shanghai. I came here after school on Friday at noon just in time to go skiing. The housekeeper Tingting was enthusiastic and responsible. Before I came to the hotel, she contacted me to send me the hotel activities for the day and the next day for easy selection. I was more familiar with it the second time, so everything went smoothly! There was a fun fair in the hotel in the evening. The children checked in a series of games and won the third place. I was very happy 🤭 Overall, it is suitable for bringing children to experience, recommended!

無論環境，設施，衞生，服務都非常滿意！

This is a journey full of warmth and memories. We planned to celebrate the birthday of our fourth-grade child, so we chose Clubmed Taicang store to experience the all-inclusive and managed services in the last few days of the 10th birthday. Before coming, we read a lot of guides and reviews on Ctrip. Many people mentioned the name Camellia, a celebrity GE, who was particularly kind and considerate, so we silently expected to meet her. On the way from Shanghai to Taicang, I received her WeChat. When I saw this name, I felt very lucky, and it turned out to be true. Because the road was very congested, the child vomited and vomited directly on the father and the new shoes. The father, who was obsessed with shoes, immediately said that he didn't want to play anymore and wanted to go home... It was a bolt from the blue. There were still 20 minutes before the hotel, so we consulted Camellia on WeChat where there was a shopping mall near the resort to buy clothes. She accurately told us Taicang Wanda. Under her guidance, we successfully bought pants and new shoes in the mall, washed the car, and had a meal. The father and daughter finally had a good mood to start again. "After bad luck comes good luck" just as she said. The itinerary for the next two days was perfect. We bought the snow entertainment tickets at our own expense before checking in. We played for 2 and a half hours. When we arrived at the hotel, the room had been reserved for us. There were WeChat activity reminders during the period. In short, any questions were answered. They also prepared birthday cakes for us, delayed check-out, and did not miss any handicraft activities for the whole day. We also participated in evening activities, SpA, cycling, Tabata, Ba Duan Jin, hosting... I met the Mexican G.O.M and LEON who took me to do aerobics. L took the initiative to introduce his experience in the village over the years and the highlights of different villages during dinner. I was attracted. This is the cultural value of G.O., the kind and friendly host, who accompanies you throughout your vacation like a friend, and the children also had a very unforgettable vacation. It is worth mentioning that after checking out on weekends, the all-inclusive benefits can be used until 3 o'clock. If you go skiing after 3 o'clock, you can basically book the slope with a coach! ! It’s so worth it 😎 I suggest that friends who will go skiing later should not miss the hotel’s activities. They can arrange skiing before or after check-in and immerse themselves in the hotel’s activities and courses during their stay at the resort.

特別感謝Camellia的全程服務，特別貼心！從辦理入住到回家，一直在無微不至的考慮我們所需，更換枕頭，加空氣凈化器，安排指導雪場購票，去哪裡用餐，何時有親子互動項目等等。沒有讓我們自己操過心？。我覺得度假區本身的硬件條件就不錯，離太倉南站特別近，再加上軟件服務這樣好。會常來

很不錯的酒店，晚上休息的很好，酒店離滑雪場真的很近就隔了一條馬路，Camellia的服務也很棒，晚上會詢問房間舒適度和所需要的物品，還會提醒用餐時間退房的時候還準備了一份禮物，整體都很滿意

管家Edith特別優秀。隨時關心，服務仔細。下午聯繫説房間空調好像是冷風 怕孩子滑雪回去冷，她不僅幫我去調好空調，還放了個暖氣片，不僅如此還隔了段時間去確認温度。最大的贊給Edith！ 酒店孩子氛圍很好，活動很豐富，小朋友特別開心。