Quality Inn & Suites Tacoma - Seattle

There was the worst place for me. I smelled drug in my room and urine on the floor of hall. I went with my family. I don’t recommend this spot. But the bed in the room was moderate.

Felt right at home here

Front desk agents were quick and helpful. I didn't have time to sample breakfast during this trip but every other part of the hotel delivered.

Hotel is behind a locked gate with some of it having barbed wire on it and staff does not like to answer the call button. The pictures on the websites are not what hotel or rooms look like. Would not recommend staying here the manager Tami Rasmussen and the staff do not care about you as a person or even as a customer. When checked in at the hotel the guy working told us the reason why he needed to get all adults IDs in the room was because if there was a dispute between my husband and I were to beat me up or I beat him up they would know who stayed in the room or if there was a murder committed in the room they would know exactly who was there. Very dark stories from the front desk worker did not make me feel real comfortable to stay there. Rooms not that clean and again staff was very rude and disregarded you as a human being. Also with the hotel being behind a locked gate that you had to be buzzed in to the property the door was propped open to the hallway where the rooms were. REALLY you have to have the hotel behind a locked gate but you leave a locked door propped open? DO NOT STAY HERE IF AT ALL POSSIBLE. Manager did not care about my concerns with the property and her staff rudeness.

Well lets see.... the phone did NOT work. the alarm clock did NOT work.. Stopped at the front desk to inform them and that I need a wake up call. That they would have to knock at the door to accomplish that as the phone didn't work. NEVER happened. The area was a bit sketchy for the hotel. Directed to the building in front of the hotel. Walking around to the front area discovered that the area was fenced off, no access. Room 450. Only 2 stories in the hotel.????Room was a bit shabby, not what I expected from a Quality Inn and Suites. Complementary breakfast was a bowl of oatmeal, cup of yogurt, an orange, and a fruit bar. Disgusting. They had a waffle maker but no batter Other bags had a child's box of fruit loops instead of the yogurt. had to go out to a fast feeder for breakfast.

Amazing hotel offering hidden luxurious amenities, beautifully tucked in behind a homeless shelter. apparently, they give away free shopping carts, because everybody had one. the offer ample parking, out of 80 spots there were at least 78 open spots. if you're looking to spark up your stay with some illegal *****, there available on site, or just ask the homeless guy sleeping on the couch in the lobby. if its chain link fencing your shopping for, well there's plenty surrounding the two condemned motels surrounding the quality inn. need something for the kids to do? they'll enjoy parking lot scavenger hunt., whoever collects the most drug paraphernalia wins! extra points for unbroken crack pipes and syringes in original packaging. this motel should be condemned asap! OK, on the serious side, first of all I booked a room here, i got out my car walked around, look in the lobby, (which was trashy) and yes there was someone sleeping on the couch, next to his over loaded shopping cart, I told the gal at the desk who I was, my reservation info ect, I told her I was not going to stay there and I'm not paying, she easily said no problem, apparently I'm not the first guest to walk out. everything I said in the beginning of this review is true, All the motels in this area have been bought up by investors and are being converted to homeless shelters. do the math, judge for yourself, if you book a room here, drive through the parking lot (I wouldn't get out of my car), then go find a nice motel to stay,,I did!

After waiting over half an hour to check in we were given keys to a room that hadn’t been cleaned. There were dirty q-tips on the floor, the worst smell you can imagine and the sheets all over the floor. The hotel was the grossest level of dirty you can imagine. We left and are still trying to get refunded.