Hotels Near Dunheved Railway Station (defunct) in Sydney
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Darling Harbour |
A stay at Novotel Sydney on Darling Harbour places you in the heart of Sydney, within a 15-minute walk of Star Casino and SEA LIFE Sydney Aquarium. This 4.5-star hotel is 2 mi (3.2 km) from Circular Quay and 2.3 mi (3.7 km) from Sydney Opera House.
Don't miss out on the many recreational opportunities, including an outdoor pool, an outdoor tennis court, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.
Grab a bite to eat at The Ternary, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Sydney? This hotel has facilities measuring 2250 square feet (209 square meters), including conference space. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 525 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User 2023.12.27
Near Darling Harbour, takes 15-20 min walk to city centre. Wifi is tricky, says takes AUD10 per 24hr but we checked with reception can just connect it without charge in final bill. Interior old and you have to call for basic amenities like slippers and toothbrush.
Very Good
145 reviews
4.1/5
Price from
Rs 43,875
per night
Darling Harbour |
Bienvenue to Sofitel Sydney Darling Harbour. The ultimate urban resort in Sydney, voted Australia’s Luxury Hotel of the Year & Australasia Hotel of the Year. Travel & Leisure readers voted our infinity pool Australia's best in 2023. Escape to a world of ultimate relaxation, romance and waterfront sophistication, nestled in the heart of Darling Harbour. With Sydney’s vibrant playground at your doorstep and the International Convention Centre adjacent, revel in the epitome of luxury with unparalleled 5-star service and world-class facilities. Boasting expansive rooms and suites complete with floor-to-ceiling windows and French bathroom amenities. Indulge in the stunning outdoor infinity pool, state-of-the-art gym overlooking the city skyline, luxurious SPA and exclusive top-floor Executive Lounge. Sofitel Darling Harbour is proud to be the recipient of awards across our spa and dining facilities in 2024. Savour the French way of life with four vibrant bars and restaurants, including the award-winning Champagne Bar , and our restaurant Atelier by Sofitel, has retained its two Chef Hats status in the 2024 Australian Good Food Guide Awards. It was also awarded two Goblets in the NSW Wine List Awards. And most recently Sofitel SPA Darling Harbour was announced as runner up in the Best Hotel or Resort Spa category at the Spa and Wellness Awards 2024. Experience pure indulgence in Sydney.
HHamed Taghvaei 2024.08.08
When you won't get a 5-star experience at a 5-star hotel.
While the staff was pleasant and helpful, the overall quality of the building and amenities fell short of expectations. The construction seemed to prioritize cost-cutting, resulting in a subpar experience. The room lacked basic items typically provided in a 5-star hotel, such as toothbrushes, toothpaste, bottled water, tissues, and a well-stocked minibar.
Additionally, the room was relatively small, and the materials used, including the bathroom basin and carpet, were of low quality. The entertainment system was limited and required payment for most services, without offering basic apps like YouTube or Spotify.
Overall, despite the friendly staff, the hotel's infrastructure and amenities did not meet the standards of a 5-star establishment.
Outstanding
292 reviews
4.6/5
Price from
Rs 61,802
per night
Darling Harbour |
A stay at Hyatt Regency Sydney places you in the heart of Sydney, just a 3-minute walk from SEA LIFE Sydney Aquarium and within a 5-minute drive of Circular Quay. This 5-star hotel is 1.6 mi (2.5 km) from Sydney Opera House and 3.6 mi (5.8 km) from Sydney Harbour Bridge.
Relax and unwind with massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.
Grab a bite at Dundee Arm, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 4 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Sydney? This hotel has facilities measuring 39827 square feet (3700 square meters), including conference space. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 878 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
GGuest User 2024.04.08
We really liked the location, it was right next to Darling Harbour. We got a warm and friendly welcome by the intern Brent at the front desk. He was nice and told us about all the things to do around, however, we had requested a room with a view, that they didn't provide, which we didn't fuss over.
We were pleasantly surprised to see an Indian dish in the already wonderful breakfast spread, and we loved that. The chef was kind enough to proactively ask us if we enjoyed the food and if we had a special request for the breakfast the next day, which they gladly honored. The hotel also had direct access to Darling Harbour, which was very convenient as we wanted to visit it. Overall, we enjoyed our stay and liked the hospitality and customer service at Hyatt, and would gladly visit again.
Excellent
205 reviews
4.4/5
Price from
Rs 48,751
per night
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Sydney Central Business District |
With a stay at Little National Hotel Sydney, you'll be centrally located in Sydney, a 8-minute walk from SEA LIFE Sydney Aquarium and 14 minutes by foot from Circular Quay. This hotel is 1.2 mi (2 km) from Sydney Opera House and 1.2 mi (2 km) from Overseas Passenger Terminal.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a rooftop terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
Make yourself at home in one of the 230 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
GGuest User 2022.08.23
Fantastic little hotel, the room was simple and perfect (the bed was amazing), love the small touches (chocolates, coffee and tea) and the technology. The staff were wonderful, the location is central to everything. Couldn't fault it in any way. Loved our stay.
Outstanding
176 reviews
4.6/5
Price from
Rs 43,875
per night
Sydney Central Business District |
Novotel Sydney City Centre is located in the heart of Sydney CBD, close to many iconic attractions including the Sydney Harbour Bridge and the Sydney Opera House. Discover The Rocks precinct and wander the cobblestone streets, make your way to Darling Harbour to visit Wildlife Sydney Zoo or soak up a waterfront sunset from a rooftop bar. The hotel is ideally adjacent to Wynyard train station, offering access to explore the city further and easily make your way from Sydney Airport. The hotel has 283 spacious modern, freshly refurbished and comfortable rooms on 22 levels, features free Wi-Fi, smart TV, air conditioning, iron and iron board, a safe, luggage storage, 24-hour front desk, a self-check-in desk and onsite parking. Restaurant serves a buffet breakfast and offers an all-day menu available for in-room orders.
Novotel Sydney City Centre has proudly received a NABERS energy rating of 4.5 stars, and a NABERS water rating of 4 stars.
GGuest User 2022.06.15
Julien and Michael, we stayed from Sunday night to Tuesday morning. The staff were friendly and helpful. I like the room it had lots of space and was very warm. Bed good and comfy, slept well each night. Bathroom Nice and cosy. Shower was always warm and pressure good.
Excellent
181 reviews
4.3/5
Price from
Rs 42,570
per night
Darling Harbour |
With a stay at PARKROYAL Darling Harbour, Sydney, you'll be centrally located in Sydney, within a 5-minute drive of Circular Quay and Sydney Opera House. This 4.5-star hotel is 0.4 mi (0.7 km) from SEA LIFE Sydney Aquarium and 3.8 mi (6.1 km) from Sydney Harbour Bridge.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features babysitting (surcharge), complimentary use of a nearby fitness facility, and a banquet hall.
Grab a bite at ABODE Bar and Bistro, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available onsite.
Make yourself at home in one of the 341 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
AAnareta 2023.12.20
We stayed in the room with x2 queen sized bed with views of the harbour bridge. The room was nice and spacious with large comfortable beds and x4 extra large comfy soft pillows. Bathroom was large and very nice with soft huge towels. Walking distance everywhere. We absolutely loved our stay
Excellent
148 reviews
4.5/5
Price from
Rs 44,336
per night
Sydney Central Business District |
Sydney is yours for the taking at Mantra 2 Bond Street, with tourist attractions like Sydney Harbour, Sydney Opera House, Circular Quay and Darling Harbour right on your doorstep. Studio Apartments, Executive apartments and Penthouses are located in the Sydney CBD, providing direct access to the city's world class shopping, entertainment and financial precincts. A rooftop pool and spa overlooks the harbour and you'll be one minute from the train station and a short stroll to the ferry terminal.
DDanielngao 2024.08.12
The location is good. It's close to the light rail and the train station. All famous attractions are nearby. It's only a few minutes' walk away. I'll stay here again next time I go to Sydney.
Excellent
121 reviews
4.4/5
Price from
Rs 52,013
per night
Sydney Central Business District |
Mantra on Kent offers contemporary, stylish Sydney accommodation in the heart of the CBD. Located less than a kilometre from the city's iconic tourist and business destinations including the International Convention Centre, you'll be in the perfect base for business travelers, couples and families to explore the sights and sounds of Sydney.
With 24-hour reception and modern conveniences at your fingertips, Mantra on Kent is the obvious choice for inner city accommodation in Sydney.
AAnonymous User 2024.05.15
Facilities: Small apar**ent with stove, range hood, microwave, refrigerator, but relatively small, no oven, dishwasher, washing machine, only suitable for simple meals; restaurant provides simple Western meals, hot food, coffee
Hygiene: Details need to be improved
Environment: Average, location is OK, about ten minutes walk from Town Hall Station, but there are ups and downs and crossing the road, which is slightly unfriendly for dragging boxes
Service: OK
Location: It is within walking distance to Darling Harbour, Circular Quay Hyde Park, museums, etc.
Excellent
123 reviews
4.3/5
Price from
Rs 47,138
per night
Darling Harbour |
A thoughtfully designed intimate hotel seamlessly connecting each of our guests with our vibrant city.Enviably located on the corner of Sussex and Bathurst Streets, the Crowne Plaza Sydney Darling Harbour is your sanctuary away from home. Within a 5-minute walk, you can be exploring Town Hall, Queen Victoria Building (QVB), and Sydney’s iconic shopping precinct, the waterside pocket of Darling Harbour with entertainment, museums, incredible wildlife centres, and delicious dining options, including neighbouring China Town. We really are in the heart of it all.Relax by our rooftop heated pool and sun deck or unwind with friends in one of three dining venues on-site. You will feel seamlessly connected to Sydney at Crowne Plaza Sydney Darling Harbour.
KKimkin 2022.07.16
A fave place to stay in Sydney and close to Town Hall Station.
Rooms are modern with a good sized bathroom. The on-site parking is convenient, though there are cheaper overnight parking options nearby.
The room service menu is great with delicious food, however options are very limited on the late night menu. The ala carte options at breakfast are good too.
The outdoor pool is great with nice views of the city, however it does not appear to be heated so it can be chilly in winter.
Excellent
82 reviews
4.3/5
Price from
Rs 49,557
per night
Sydney Central Business District |
With a stay at Swissotel Sydney, you'll be centrally located in Sydney, steps from State Theatre and Queen Victoria Building. This 5-star hotel is 0.4 mi (0.6 km) from Strand Arcade and 0.4 mi (0.7 km) from Pitt Street Mall.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.
Enjoy local cuisine at Ten Stories, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Sydney? This hotel has facilities measuring 10958 square feet (1018 square meters), including conference space.
Make yourself at home in one of the 369 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User 2023.04.16
Was 2 nights with wife and son during the Easter Break. Pretty good and cosy hotel. Friendly employees. Swimming pool was busy, wish it was bigger. Breakfast was great. Prices were reasonable, perfect for our budget.
Outstanding
264 reviews
4.6/5
Price from
Rs 54,125
per night
Latest Reviews for Sydney hotels
See all
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.7/5
Outstanding
GGuest UserI had high expectations of Capella Sydney after staying multiple times at Capella Bangkok and being treated as though I were the most important person in the hotel, just like all of the other guest who stay there are. The attention to service detail at Sydney location unfortunately failed very short to meet my expectations. The booking process on the website was glitchy and the pricing was inconsistent, sometimes showing pricing including tax sometimes not without indication and only upon receiving confirmation via email from reservations was the price confirmed, which did not match the screenshots of the reservation when I placed the booking so I had to go back and forth with reservations via phone and email to simply confirm the accurate pricing for my stay. After creating an account to log on to their booking platform although the option of modifying the booking was offered, the feature did not work on the site, so you had to cancel the booking and book a new booking if you simply wanted to extend by 1 day. This is before I even arrived at the hotel. When I did arrive, it is of course, no small feat that the restoration of this historic building was carried out with the utmost respect for the architecture, from the flooring material to the fenestration and even the internal grand stair way was brilliantly retro-fitted with current code requirements for the handrail in a historically appropriate yet contemporary solution. The hotel does not have many floors, so I encourage anyone to take the stairs to experience the beauty of the restoration work. The recognition of the strong identity of the urban location and sense of place in Sydney’s CBD offers us a promise, an encounter, as the space of the possible. I wish I could say the same about the interior design. There was a real disconnect between the intent of the architecture and that of the interior design. The decoration at best seemed vague, and so for the guest experience, how could one of have a point of view about the effect of the design? The space of the expectant “possible” relationship I was expecting from the simple activity of stepping into Farrer Place’s south entryway marked Department of Agriculture, as local stories interpreting colonial history with ancestral elements of the Eora people by Waayni artist Judy Watso unfolded, or the sense of expansive freedom through the bronze Palazzo doors on Loftus Street into the latent quiet luxury of the grand stair was lost when I was met with the contrasting designs and colours of the lift lobby vestibule axminster carpet and that of the corridor carpet to the guest rooms, able to be seen in the same frame. Although an argument can be made about eclecticism and the use of curating a collection of exceptional vintage and contemporary objects this was not the case here, it read as a mismatched bric-à-brac (to borrow a Victorian word from the building time period that's true meaning in French means ”any old way” or ”at random”). This hap
4.5/5
Excellent
GGuest UserFirstly, this hotel is perfectly located for business travellers to Macquarie Park Business Centres. The hotel is 5 minutes away from offices, Macquarie Centre and train stations. Absolutely perfect for my work trip. There were some positives. Rooms are fine, completely what you would expect from a business hotel. Bed was comfortable, there was a TV that I never used, space to put luggage and hang up your clothes, a table and a chair etc. However, it goes down hill from there. I'll list the negatives 1 by 1: 1. One pillow had a very strong odour coming from it. Smelled like bad musty BO. I literally had to move the pillow into the cupboard as I couldn't stand the smell. However, this meant that I could smell this musty smell every time I came in and out of the room. 2. 1 of the provide bath towels had a big hole/tear in it. 3. Housekeeping made an error and did not provide shampoo but instead 2 conditioners. Easy enough, I called up reception and they said I have to come down to the reception to get it myself. Fine, went down and was given 1 bottle of shampoo. I went back upstairs to shower only to find that the shampoo given was pre-opened/pre-used. Terrible. After my shower, I went back down to speak to another receptionist who was apologetic and gave me 2 bottles of shampoo. 4. On my second day, I realised housekeeping had not come in, so I went down to speak to the reception again and was told that because of COVID, they only do housekeeping on after the 3rd day of your stay which made it null and void for me. 5. Fitness centre was adequate but they did not replenish the towels and did not clear used towels regularly. On my second day, I had left a used towel on the side as the bin was full. On my third day, the bin was still full and my previous towel still sitting there in the same position I had left it in. Forth day, no more clean towels. 6. If they were so concerned about COVID, they would have more regular cleaning of public areas like the gym and in the hall way where an empty glass and cup set for 3 whole days. The lack of cleaning in public areas to me is unacceptable in the hospitality industry now. All in all, I cannot recommend this hotel to anyone given my concerns above, especially the lack of cleanliness while we are dealing with an epidemic.
Holiday Inn Express Sydney Macquarie Park, an IHG Hotel
Macquarie Park
Price per night from: PKR 28367
4.5/5
Excellent
GGuest User4 night stay for Vivid. Chose this as an Accor member and that it was close to the Harbour. Upgraded to a Prestige Suite, Club benefits and was not disappointed. Yes the building is not new, it’s not like the shiny new hotels in town, but it’s solid and my sleeps were uninterrupted and rarely heard noise from the hall. My Suite 930 was spacious, clean, well appointed, Sofitel Bed topper and electric sockets to plug in my adapters to charge. Like other reviews no USB ports but I’m sure most sensible travellers have an adapter. The Club Sofitel access was the perfect addition. Early check-in and waited with a hot tea while my suite was made up. It was 9:30am but the room was rushed and 30 minutes later I was unpacking. Evening canapés and drinks from 5:30pm. Table drink service by Alley and her dedicated, personable, attentive team. They remember your preferences pretty quickly and it became an oasis from Vivid hoping and sightseeing. My suite completely blocked out the light and slept through 2 alarms, it’s the Sofitel Bed topper. Breakfast at Club Sofitel, peaceful, plenty of options to choose from, salmon and capers to a great gluten free station, eggs cooked to order and a great way to start the day. Try the Dilmah Blood Orange and Eucalyptus tea. Thanks Lara. Afternoon Tea served from 2:30 and daily sandwiches , scones, cakes and complimentary drinks, tea, coffee and soft. On entering the Club Lounge, always a friendly greeting, your preferred drink served and a relaxing space anytime of the day. The Club team really made my stay, they work really hard to make your stay great. Housekeeping always made up my room before my afternoon return. Always a Bonjour as you walked past them in the hall. My stay was great. All the staff were friendly and helpful. The Lobby is grand and the history of this hotel makes her great. Not the newest but I prefer tradition and good honest service. Definitely not the style of hotel for everyone but my expectations were met and exceeded beyond imagination. Club Sofitel is a must. ⭐️⭐️⭐️⭐️⭐️
4.3/5
Excellent
665763209The biggest advantage of this hotel is that the location is really great! L3 and L2 Pony are just outside the door, and L1 is at the same intersection. The Train is also convenient, so it is very convenient no matter where you go. If you walk, you can walk along Geo St all the way to Circular Quay, passing Town Hall, QVB, etc. We also tried to walk from the hotel to Darling Harbor, UTC and the University of Sydney, Hyde Park, museums, China Town, etc., and they were all very convenient!
The disadvantage of the room is that when we opened the balcony door of Room 1510, there was a huge fume exhaust vent, so we couldn't sit on the balcony and drink a cup of coffee, and the sound was a bit noisy.
Overall, not bad!
4.3/5
Excellent
AAnonymous UserIt’s nice comfortable bed and clean sheets. The place is quite old though (used to be a wool factory in past life) and bathroom has mold in the corners but otherwise decently clean. Needs a bit of upgrade. Rooms are very large and has all apar**ent amenities like dishwasher and dishes, oven, washing machine, iron and dryer. Decent stay for work not too far from city. Cafes available one block away but not a lot of options. Plenty of options on food delivery from city though through the major apps. I’d stay again.
4.2/5
Very Good
GGuest UserGood rates to stay in the heart of the Sydney CBD. Special offer for paying in cash, otherwise the normal charge for using credit card. Located near Town Hall and Queen Victoria Building with easy access to shops, restaurants and transport. Compact Queen Room was small but had the main requirements if you are only staying in the room to sleep and out all day - comfy large bed, TV on the wall, small desk and chair, air con, free wi-fi, small room safe, small fridge and coffee/tea facilities, blackout curtains, regular and nice rain shower fittings. Soap and wall dispensers of shampoo and body wash provided, but other amenities like hair conditioner, iron and iron board or dental kit can be requested from Guest Services (sign with list in the elevator). Friendly staff. Reception closed in the early hours but just use access card. A few negatives. My room was located facing the nearby wall of the building next door (so no view). I requested a view (if possible) but was informed there were no views for my room. I don't think hotels realise how any outlook can make a big difference for some guests to enjoy their stay. If I book again I would check first if a room facing the street was available. Worse and disturbing for me though was the constant humming noise and sometimes slight vibration caused by the air ventilation shafts outside my window (one quite close and attached to the outside wall). It also took a couple of days and some confusion before I received a make up room/do not disturb door sign. Many hotels these days take this lightly and are very casual about such arrangements, but some guests are more comfortable having this sign. Very minor was the cold water barely ran in the bathroom basin which was a little convenient at times. There was a TV entertainment lounge nook in the corridor outside my room which was not used during my stay but I would find that disturbing if it had been. Overall a pleasant stay but check out the different types of rooms available.
4.2/5
Very Good
VVivianThe hotel room is very comfortable and clean. Just the amenities they offer looks like they are lack of stock in regards with the tiny coffee packets and quality of this. Please leave more than a couple of them, especially when 2 people are staying and the price of the room. Also they were unable to give me late check out at 2PM, to charge 20 usd extra for 2 hrs is not good, especially when they are not full and I have stayed other times before. Thanks.
4.1/5
Very Good
Vviva HW Sydney is a newly established hotel offering a range of excellent amenities. The rooftop outdoor pool is particularly noteworthy, providing guests with an amazing experience. However, the hotel's location between two highways can detract from the overall experience, particularly for those sensitive to noise pollution. The rooms, albeit well-equipped with various amenities, are on the smaller side, which can make them feel cramped and limit mobility within the space. Additionally, the control of lighting in the rooms can be cumbersome. Another aspect to consider is the absence of a proper hotel lobby, which is a standard feature in many luxurious five-star hotels. This lack of a dedicated lobby may not meet the expectations commonly associated with a five-star hotel experience, especially in Australia where the standards for luxury accommodations are typically lower.
4.1/5
Very Good
CCamintelAlthough my room was very nice and what I expected, unfortunately my overall experience was not very pleasant at this hotel. The staff at the front desk was not only rude, they actually suggested that I find another hotel during check-in because I pointed out a fee discrepancy (credit card surcharges) that was not disclosed during my booking reservation on Trip.com app.
Meriton properties doesn’t disclose before, during, or after the reservation (Trip.com) that a credit card usage fee will be added, and that’s dishonest in my opinion.
What’s disappointing is the attitude I get for pointing out Meriton’s mistake. First they pointed to the sign on the front desk, however I didn’t make this reservation while standing in their front lobby. Second, they said I should have booked on their website next time where it’s disclosed—perhaps then Trip.com should remove them from their approved hotel list. Finally, to learn of the policy while I check-in by pointing to a sign at the front desk, and then being told that if I don’t like the policy that “I can checkout and take my business elsewhere”, was the last straw and is the definition of horrible customer service and poor resolution management. They could have handled this issue differently and just said, “we will look into it and try to do a better job of informing our customers of our policy online. We apologize for this miscommunication.”
They did email me afterwards with an apology but they still didn’t acknowledge their dishonesty in not disclosing their credit card usage fee on Trip.com app.
4.0/5
Very Good
GGuest UserA great place to stay near Light Rail, Chinatown, Central, and shopping. Our room was excellent, and we found the reception staff always welcoming and helpful. We really enjoyed our stay. It is an excellent hotel for location, for guests who may have difficulty walking up and down sloping streets, as it is in a comparably level area.
Metro Hotel Marlow Sydney Central
Sydney Central Business District, Haymarket
Price per night from: PKR 31784
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