Guest User
October 20, 2024
We booked three rooms and stayed for three nights. We took our children and our family out for a trip. We always booked Atour when we traveled. We first stayed in Hangzhou for three nights and also stayed at Atour Hotel. Although the facilities were old, it was clean and the service was good. We recognized the Atour brand. This store was very disappointing. All three rooms had problems. There was a lot of hair in the shower of the child's room, and there was no hair dryer. I asked for it twice and they said they would verify it before sending it to me. I'm kidding, who would take your thing? The other two rooms had a strong smell of smoke as soon as you entered. The power card slot in one room directly made a loud electric sound. The third day was the most outrageous. I was dumbfounded when I came back from playing. The room was the same as if it had not been cleaned after cleaning. The quilt was not made, the table was not wiped, the garbage was not picked up neatly, and water was not added. Only the garbage in the trash can was taken away. I was really shocked. Hey, if you want a better experience, you should choose another one. See the pictures.
Original TextTranslation provided by Google