Le Pleasant Hôtel & Café

This was a very cute hotel in a fantastic location. The hotel is very clean and well maintained. The cafe and breakfast was Exceptional!!! We unfortunately had room #5 which was very small, think Manhattan sized room. It also does not have a closet nor dresser so you are basically living out of your suitcase in this room. The biggest problem though was the bed. It was a double mattress which was like a lumpy canoe. I required a Tylenol each morning due to back pain. If you can select another room I would definitely recommend this hotel.

Our stay at La Pleasant Hotel in Sutton more than exceeded our expectations. It was a beautiful and unique experience. The suite was very roomy, clean and well supplied. We especially appreciated the robes and Nespresso machine. The staff, especially Jeffrey, was extremely friendly and helpful (and made a great Apperol Spritz). The location was central to everything. We highly recommend this fabulous gem!

The staff is superb: watchful, helpful, available, friendly. The hotel is nice and comfortable. Cannot expect huge bathrooms and suites in a historic home hotel. The quality of care and comfort makes everything great. The location is perfect and has off-street parking.

We stayed in a queen room with the breakfast and spa package (massage at Balnea spa). The building is a historic building in beautiful condition with ornate trim work and probably original stair posts. The room was clean and quiet with thick towels, and a comfortable bed. The AC was nearly silent. The spa exprience was fantastic and we highly recommend it. We had a couples massage and spent some time in the thermal spas - one is an infinity spa where you can look out into the lake as if you are in it. You could spend many hours at the spa. Our room (#10) was on the third floor so there were 2 fairly steep sets of stairs to climb with our luggage (Nathalie did offer to help if needed). We found ourselves planning how to save trips up the stairs, such as leaving directly from breakfast versus going to the room first. We were not really prepared to have the mattress, nightstands, TV console, chairs, coffe maker, etc. all approx 18" high off the floor. We were bending or squatting constantly. No suitcase stand was found, and the angled walls prevented the use of the wall ledges, so we used the chair in the bathroom to hold our suitcase. There was one other low chair and a small glass side table in the bedroom. The TV remote had about 40 buttons and we never figured out how to work it (no instructions). The bathroom window was on an angled wall, but the blind hung straight down, creating a gap where people eating at a cafe across the way could see straight into the shower, so we rigged it with a towel to stay back against the window. All in all it was an enjoyable stay but the low furniture was not for us. Tips: Breakfast gratuities figure $12 per day @20%. Pack light for stair climb. Beware of stairs and low furniture if mobility issues.