Hotels Near Tunjungan Plaza in Surabaya

Stayed at SRV between 29 Feb to 03 March 2024. Putri, she manages both the reservations, check-in & also SRV IG. Hotel location is smacked right in the centre to Jalan Tunjungan, the hotspot for the yuppies of Surabaya. Great food. Atmosphere too. The toilet is clean, with a bidet which is a must. Alot of people reviewed that the shower is not warm/hot enough. For me, it is right. Just need to run it for a good 5 minutes for the perfect water temperature. There is a rooftop pool on the 12th floor next to Sky Lites bistro. Bintang lemon is 38K, ceasar salad for 45K. Customer service is excellent across the entire hotel. Aircon in the room is so cold, which i like it. Surabaya weather is outrageously hot most of the days. Please bring cotton tops & bottoms. There is a bank, Mandiri within 3 mins walk from the hotel. If you want to buy your oleh oleh, its about a 8 mins walk. Lastly, i will definitely come back and stay in this hotel. The panaromic views is 360 degrees from the rooftop. Truly amazing views. The pool is 2metres at its deepest. Note: i shared some photos around Surabaya River View Hotel, for those who wants to buy your oleh-oleh (souvenirs) they accept cash, card, shopee pay, OVO pay, gopay too.

You will be mildy suprise with what u booked. yes, the location itself is not on point, i mean you cant see it from the main steeet (only the sign). First suprise is the lobby, the ambience itself is so nice. Brown with shimmering light and not so 'overly friendly' AC will lit up your mood to start conversation with staff. Second, The room and bathroom, they will be make you have lovely rest. The first is a 'proper size', not so big and not so small; the bed is nice, clean and white, haha just like your-everyday-hotel. And the later operate just fine. It was a good night sleep. Thank you -MINUS (the room's soundproof is not nice) PS. there is no parking loot especially for this hotel PSS. because literally it is located in ”red light”, yes that one, but ”lighter” PSSS. if you using OJOL (GRAB, GOJEK etc) prepare some changes for parking fee at the gate of complex. (that's lil bit annoying, they (hotel) say we will get parking id in the description from my booking app but where?)

Didn't know what to expect, I booked one night. Boy, how regretful I was. Wish I stayed longer. Bed & pillow were super comfortable. And the surprise? BOLSTER...! I immediately feel at home & indeed, I slept like baby. AC was okay, but the hot water pressure was consistently great, and it made my ritual of hot shower before going to bed perfectly kept. One thing I noticed is how the attention to detail is given to ensure the cleanliness is kept around the clock. 4 times I went to the public toilet and the seat is ALWAYS dry and clean. Yes, I have an serious case of OCD & yet I can't fault the cleanliness. Although a bit dark in Reception desk, Putri the receptionist is always eager to assist. The others need to learn from her professional hospitality attitude. Lobby is small but functional. The Hall meeting room is spacious. My meeting arrangement was easily accommodated and professionally well taken care of by Freshi Moreno. A big thank you for extending your flexibility toward my changing meeting arrangement need. Breakfast selection was varied & satisfying but the group's loud chatters turned off my appetite slightly. Location is great, rate is affordable but at product this good it should've fetched a few more rupiah. Concussion: Stay here. Period. Highly recommended.

Highly recommend the Superior Room for an affordable staycation. The breakfast service is nice. But, you have to be patient with the lift and make sure you double check the availability of the non-smoking room before making reservation.

Stayed here for 1 night only. I got a superior room. It is very compact, although the amenities were all good, although it is standard amenities. The air conditioner is not cold, anyway it is good for me because i didn't like too cold either. I didn't try the breakfast, the committee which booked ny room made a mistake and order the room without breakfast. Although they correct their mistake later, I already ate my breakfast outside. This is a good hotel, however I cant believe that Mercure will provide such a budget style hotel. I thought that mercure will provide a decent full service hotel. Anyway. It is ok if only for an overnight stay like me

The room was clean, only the shower in the bathroom came out slowly. The AC is cold. There is lots of food around the hotel. Recommended 👍👍

I stayed overnight in surabaya before going back to jakarta…..i found this hotel is quite nice….it is located on the main road and has lots of parking space and it’s easier for us to park by ourselves…. . When we arrived,we were greeted by a friendly receptionist and explained us about our room and the facilities of this hotel. . Overall,this is a recommended hotel for those who are staying in surabaya….

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The Zest Hotel is a very wonderful and friendly hotel. I’m very happy with my stay. The staff, always smiling and ready to attend to your everyday needs. The restaurant on the 1st floor is very delicious and the employees there are always happy to serve you. Wonderful and delicious food. The room itself is wonderful too. The wifi works well and had no issues connecting to it. The bed is very comfortable. I got a wonderful view. Everything went well. I definitely will return next time. Thank you so much.

The room setting its not right looks very tight if put the table in front of bed....its hard to move around It must be free excess to bed think about emergency ppl get out from bed will hit the table and the cabinet Safety first ....... Bed sheet not too clean color is become dirty looks Need to put bycline or change Need elevator for old people or ppl with feet problem Reception need in open area not in the hiding place so.ppl more welcoming feelings