Mövenpick Surabaya City is a contemporary hotel strategically located near business districts, financial hubs, exhibition centres, hospitals, shopping centres, universities and the carnival park area. It is just 20 min by car from Juanda International Airport and 30 min from Surabaya Zoo. The hotel offers 243 rooms and suites from Superior rooms to Presidential suites, an All Day Dining restaurant, lobby bar, meeting rooms, swimming pool, gym, spa and lounge.
GGuest User2023.06.08
Where the heart is, everything shows. That happens with each and every one of our trips with the Accor Group. The one with Movenpick Surabaya is no exception. The heart was there, from the moment we stepped into the front door. FOM Amalia was there - all smiles, open arms to greet us. GM Eksi was a step away to get us started on our great Movenpick experience once more. It was all hearts, from each and every one we met from the ground floor More Lounge to the 21st, the Patito on 7th. Executive Chef Vanda was there in person to attend to us, whipping up the best meals we've had this trip, ensuring the right level of sweetness or saltiness, just right smoothness and spiciness; perfect as perfection should be. HM Lucky Idris was not far behind to add cheers to every encounter, making light every conversation. And, our room on the 21st was magnificent; couldn't ask for more - every amenity of creature comfort was there - comfortable bed, long bath, mini bar, you name it, they gave it. Through every detail, the heart shows; every greeting, personal and close by name, not from one member, but by every staff that came our way. Clear as daylight, this Accor Movenpick property is all hearts 💕. We were all welled up in our hearts. Thank you, Ibu Eksi; thank you, Pak Lucky, Pak Vanda; thank you, Ibu Amalia. You gave us a fulfilling close to our six days in East Jawa. Be assured we'll be back for more Hearts. Don't lose heart, if we take a little longer to come. Blessings.
Enjoy a wealth of hotel amenities, outstanding service and a sleek, contemporary style at Fairfield Surabaya. Situated high above the city, our 4-star hotel offers unique architecture and an ideal location in the heart of Surabaya, Indonesia. Visit top local attractions near our hotel, including Ciputra World, one of the largest shopping malls in Surabaya. Sample a wide variety of delicious foods at Kava Restaurant, open daily for breakfast, lunch and dinner. Our hotel offers more than 10,000 square feet of event space, plus a fitness center, a full-service spa and an outdoor pool. After an eventful day in Surabaya, relax in spacious hotel lodgings, ideal for long stays, featuring plush bedding and complimentary Wi-Fi in our family friend hotel in Surabaya. Expect a memorable visit at Fairfield Surabaya.
GGuest User2024.05.31
Highway exit is nearby, easy to reach to everywhere by highway. The cost of room rate is very valuable. Clean, tidy, breakfast is good. Nothing you can complain about
Located in Surabaya, Vasa Hotel Surabaya is within a 10-minute drive of Pakuwon Mall and Surabaya Plaza Shopping Mall. This 5-star hotel is 5.4 mi (8.7 km) from Tunjungan Plaza and 5.4 mi (8.7 km) from Royal Plaza Surabaya.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.
Enjoy international cuisine at 209 Dining, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 388 air-conditioned rooms featuring free minibar items and LCD televisions. Your room comes with a Select Comfort bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
GGeri2023.03.23
The experience was good but somewhat marred by an experience at the Chinese restaurant Fu Xiang Hai. Its a great restaurant with wonderful staff and food. But for some reason as hotel guests we were not entitled to any discount, because we booked the room through trip.com? No one could give us a reason other than ”the hotel reception' said so. This was really disappointing as we had decided toneat there as we're guests in the hotel.
Outstanding
139 reviews
4.6/5
Price from
Rs 23,258
per night
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Located in Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International - CHSE Certified is connected to a shopping center, a 1-minute drive from Ciputra World Mall and 14 minutes from Ciputra Golf Club. This 5-star hotel is 2.1 mi (3.4 km) from Surabaya Town Square and 2.1 mi (3.4 km) from Surabaya Zoo.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 212 guestrooms featuring refrigerators and LED televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
AAnonymous User2023.09.12
The Receptions not really friendly, but the other staffs are really helpfull. The breakfeast was great, but the pool is cold, maybe it will be perfect if the pool come with warm water. The picture of ballerina in the room and hall make the ambience little bit spooky.
A stay at HARRIS Hotel & Conventions Bundaran Satelit - Surabaya places you in the heart of Surabaya, within a 5-minute drive of Surabaya Zoo and Ciputra World Mall. This spa hotel is 3.2 mi (5.2 km) from Pakuwon Mall and 4.6 mi (7.5 km) from Tunjungan Plaza.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access and concierge services.
Stop by the hotel's restaurant, HARRIS Cafe, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service is provided. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 167 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2022.02.16
This is for second time i was stayed at Harris Bundaran Satelit Surabaya, first for business trip and second for Family Trip. We enjoyed stay at Harris Hotel especially at Harris Bundaran Satelit Surabaya (New Generation of Harris Hotel). Great hospitality and friendly staff. The Room also simply with modern furniture. And have many varian menu of breakfast. Thankyou so much for Mr. Irvan who arrange our room with slice cake for birthday my wife. And also we love water melon juice. Thankyou, hopefully we can stay at Harris Bundaran Satelit for the next stay to Surabaya.
Located in Surabaya, The Westin Surabaya is connected to a shopping center, a 2-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 5-star hotel is 7.4 mi (11.9 km) from Tunjungan Plaza and 7.4 mi (11.9 km) from Royal Plaza Surabaya.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch, dinner, or brunch at Magnolia, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Surabaya? This hotel has facilities measuring 89082 square feet (8276 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 204 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2022.09.16
A pleasant surprise for us when visiting Surabya. Though it is located at West Surabaya, a bit far from where our meeting was, the trip is worthwhile. All about this hotel is just right, from the service to all the hotel facilities are great (maybe since it is still quite new). I would say this Westin in Surabaya is even better than the one in Jakarta from all aspects. We booked the suite which is amazing and the standard room also quite nice, though we dont get to have the premium coffee and ferragamo soaps. Union around corner opened till 2 AM and the hotel is attached to the largest Mall in southeast asia (from what I heard). However, I have not really used all the hotel facilities and I skipped the breakfast (because I was way too full from prior night meal). The only thing that a bit bother me is the blind installed in all the bathroom including in the suite room, where it is very noticable it is wrinkly and not properly installed. A bit crack inthe almost perfect experience. However, i would still rate the hotel 5 star for everything else.
Located in Surabaya, Shangri-La Surabaya is in the business district, within a 5-minute drive of Surabaya Zoo and Ciputra World Mall. This 5-star hotel is 3.7 mi (6 km) from Tunjungan Plaza and 4.1 mi (6.7 km) from Pakuwon Mall.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, outdoor tennis courts, and a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Grab a bite at Shang Palace, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 17255 square feet (1603 square meters), including a conference center. Free self parking is available onsite.
Make yourself at home in one of the 368 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
GGuest User2023.02.21
Was lucky enough to be upgraded to Executive Club for my 14 night stay and must admit we made the most of it. Breakfast cooked to order, afternoon tea, 6pm wine and great choice of cooked eats, cheese, cakes/puddings etc which meant we didn't need to go for dinner. Room was good with modern tv with lots of channels and enabling smartview from mobile/tablet (internet was strong throughout hotel). Bathroom was great with fantastic showers and a bathtub which filled quickly. Bed was huge and comfortable, blackout curtains and subtle lighting to enable sleep at any time and aircon worked perfectly and quietly. 3 restaurants on site for the odd night we fancied straying from the executive lounge. Restaurants were a little expensive perhaps but it's a 5 star hotel so to be expected. Pros: Good rooms, strong internet, great showers, Executive Club - OUTSTANDING staff/customer service in all areas of hotel and unbelievably charming staff. Cons: Desperados bar in the basement had good live music but was very disappointing (best avoided unless you are in a group).
Located in Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah is connected to the convention center, a 2-minute drive from Pakuwon Mall and 7 minutes from Surabaya Zoo. This 4-star hotel is 5.2 mi (8.4 km) from Taman Bungkul and 6.7 mi (10.8 km) from Al-Akbar Mosque.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, concierge services, and shopping on site.
Enjoy a satisfying meal at Djaman Doeloe Restaurant serving guests of Four Points by Sheraton Surabaya, Pakuwon Indah. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 310 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Wwin-win travel2023.10.11
The hotel is well located inside the big shopping mall of Surabaya downtown, hotel service is generally good, English of staff are great as well, just the hotel amenities during our stay were not satisfactory, especially the air-conditioning which was not stable...one room is too cold even after regulated where another room was stable. In addition, some amenities were not be fixed before offering the guests, such as some electrical sockets were broken and the door of the bathroom had terrible cracked sounds, other hotel necessities were provided only upon requests, such as shaver and cream; soaps, shower gel etc.... the priced charged was a bit higher than expected with this service. However, the breakfast buffet was the best offer and the feedback from the hotel chef, managers were fast and quite helpful which earned back a little good impression from us during our stay.
When you stay at The Southern Hotel Surabaya in Surabaya, you'll be connected to a shopping center, within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. This hotel is 1.2 mi (2 km) from Universitas Islam Negeri Sunan Ampel Surabaya and 2.3 mi (3.6 km) from Petra Christian University.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, free babysitting, and a ballroom.
Satisfy your appetite for lunch or dinner at Streats, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. This hotel has 10 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Make yourself at home in one of the 132 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
GGuest User2021.12.14
I am back again to Ibis Style Jemursari, Surabaya... Its time for me to check how this hotel perform... Check in: 05 Dec 2021 Check out: 11 Dec 2021 Room: 602 (upgraded ALL Platinum Status) Check in 10/10 Pros: Very Efficient and welcoming Cons: none Room 602 Cleanliness: 9/10 Bed : 7/10 (theres small spot on linen and bed cover) Bathroom Cleanliness: 9/10 Hot water : 10/10 Water pressure: 10/10 (strongest pressure among accor hotels i have visited) Laundry 10/10 Laundry staff very polite and attentive to our needs Valet Parking Very polite and fast response Streat Resto (breakfast) Cleanliness: 6/10 (dirty table, chairs and some floors) Food Variety: 9/10 Service: 7/10 Best Food TERONG BALADO: 10/10 (MUST TRY!!) Nasi Goreng: 8/10 Mie Goreng: 8/10 Worst Food (need improvement) Soto Ayam : 5/10 Pecel : 5/10 Please pay attention to level of cleanliness in the resto area especially chairs and table where some left over still there.. Special mention to Mr. Kiky (Duty Manager) and Front Office Staff thank you for looking after us during the duration of our stay! I will definitely be back to this hotel just because of the location, bed quality and excellent service demonstrated by some Staff department i mentioned exclude resto which definitely need much improvement. Thank you for making our stay memorable!
Renovated in 2022, the ARTOTEL TS Suites Surabaya is a great choice for accommodation in Surabaya. The hotel is only 6km from Surabaya Gubeng Train Station and 16km from Juanda International Airport, giving guests a number of convenient transportation options. There is no shortage of things to see in the area, with the Gool Futsal, Gedung Balai Prajurit Kodam Brawijaya and Masjid Rahmat Kembang Kuning all nearby. This hotel makes a great place to kick back and relax after a long day of sightseeing. If you are looking for a convenient place to stay, our guests have told us that this location is excellent. This hotel is a popular accommodation for guests traveling with families.
GGuest User2023.10.07
Visiting Surabaya for a vacation with family, finally decided to stay here for one night, the staff was friendly when I arrived and very helpful along with a comfortable and very spacious room. the room is clean and cold there is a bathtub and also a small sofa in front of the bed and the floor uses carpet. the breakfast menu is quite complete with a variety of dishes. thank you Artotel Ts Suite Surabaya see you next time.
Excellent
101 reviews
4.5/5
Price from
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per night
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4.7/5
Outstanding
MMaysNuryasinNice hotel.
Overall experience is great! Check in was fast
Room well maintained and clean.
Very luxurious pool available but to bad on the day we stayed they have birthday event next to the swimming pool so very noisy and not comfortable.
A great place for business or leisure stay as the hotel in the city center of Surabaya next to big Shopping Mall
International style breakfast offers plenty of food selection. Chef are well trained. Indonesian specialties are a must try
Room cleaner staff and the door man very helpful and well trained
I would highly recommend this hotel if your visiting Surabaya Indonesia
GGuest UserThis is our first time visit Surabaya. We stayed for 2 nights 2 rooms. Everything was smooth but one thing that i dispointed was the guy staff at restaurant when we had a breakfast last day. In the front restaurant he asked for room number which was very normal i told him 2 rooms my kids 2 infant 1 my niece 1 and i told him my husband will be here soon then i walked to find our table and prepare my kids meal suddenly he came again with same question he said their SOP 1 room for 2 adults he asked how old my older kids. It doesnt make sense cause he can see my older kid far from ADULT he just 8 years old. And i told him i came here with 3 adult, 2 kids, 1 infant so whats the problem ??? I took 2 rooms. He said sorry at the end but its ruin my morning mood :( But the food was great by the way..
GGuest UserI've chosen this hotel as it's offer bigger room size with cheaper room rate compare with others. Receptionist very helpful especially during my c/in time as I requested higher floor, friends staying nearby / next to my room & in same floor (progress considered fast). Room quite big, comfortable & clean. Gt various choices of f & b in the restaurant during my breaky. Bellboys very helpful. Remember to claim your welcome drink ya....enjoy ~
HHARTONO TMaxone is a group of hotels in local Indonesia brand. It is chic,simple and in minimalist style. Suitable for youngster that like effective space concept in the design. The hotel has same design in the whole Indonesia. I stayed at this inexpensive hotel for three nights and it was great. The location is in the center with Tunjungan Plaza huge mall just five minutes walk. A lot of eateries nearby. Tidar road is not a big road but also busy with traffic. The lobby is not huge but have space to sit. The hotel is compact and the lighting is not too bright. There is free wifi although not great. The bathroom is small and the shower cubicle has fold-able chair to sit while having rain shower. Toilet amenities is complete with tooth brush, comb, ear cotton etc. Free coffee kettle and two bottles of complimentary water everyday. As you have the option for breakfast as I don't take it then I can't comment about the taste. At 7th floor there is a sky lounge to enjoy drinks and life music during dusk until midnight. Considering the location and price this is the best option to stay at Maxone Hotel during your stay at Surabaya. Public transportation is not really happen in Surabaya, but you can use the environment friendly ”Suroboyo Bus” (pay by exchanging used plastic bottle). This bus will stop in front of JW Marriott hotel then walk straight through the traffic light and you will arrive at Maxone hotel.
GGuest Userroom is cozy and clean the foods are delicious the service is excellent, every employee always give a warm smile everytime we passed by the only downside for me is for the prayer room on 2nd floor i hope they will improve the cleanliness for this room especially the wudhu space which is basically more of a bathroom rather than an actual wudhu space overall it was a nice stay
AarssmthI know this hotel is quite old but classic and and worth the price. The room is very wide, i like that so much. Bcause nowdays all new hotels is just standart and to small like studio type. This hotel is family friendly, because of the wide room, and al the facility that all we needed. Not that high but the view from the room is still good. Surabayaaaa what else you can see than cityview? Haha. Anyway, very recommended for those who like wide room and near from mall, foodcenter, and all you need.
JJackkalThe Hotek was well located behind Tungunan Mall. About 5-7mins walk. Opp is a nice coffee place and there’s also a foodcourt at hotel lobby. Room started to age but aircon is cold thou. Good pricing
WWilsonTraveller17I would like to thank you for the great stay i had at your hotel for 4 days and 3 nights. I arrived around 12 p.m and i was greeted by a very friendly staff member. Mr.Asad (Receptionist Staff) was one of a very helpful, polite and fast to respond.What a very good job. The room was fantastic, it was great to be able to walk into a clean, spacious room and go straight to bed without worrying about a thing (Thankyou for the housekeeping team). Breakfast choice was fantastic. Recommend the traditonal foods. Will stay again for my business trip next time..cheers.
GGuest UserThis hotel has been used to be very good in service and facilities, but now it has become less tidy with peeling walls, untidy corridors, less varied and less interesting breakfast menu. The musty smell in the hotel environment and the stench if not managed properly in the future. Thank you
Wwafa_hudzaifahห้อง deluxe ternyata semuanya smoking room. Begitu info dari receptionistnya. Hikmahnya kamar must berjendela terbuka keluar. View bagus untuk melihat kondisi jalan. Kamar กว้าง sekali, gelar sajadah aman. Kamar with bathtub. Desain lama. น้ําร้อน น้อย, bisa dibilang tidak ada. Tempat tidur bukan yang springbed, jadi utk yang berbobot berat pasti melengkung เวลา berbaring, maklum, kasur busa. ช่องทีวี banyak, tapi tak ada artinya jika สัญญาณ WiFi kurang kencang. Sarapan tidak begitu istimewa. ขอโทษ ไม่สามารถเขียนรีวิวได้ banyak. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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