Located in Surabaya, Ascott Waterplace Surabaya is in the entertainment district, a 1-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 4.5-star aparthotel is 5 mi (8.1 km) from Surabaya Town Square and 7.5 mi (12 km) from Royal Plaza Surabaya.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. Additional amenities at this Art Deco aparthotel include complimentary wireless Internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This aparthotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 182 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.
GGuest User2023.01.31
Ascott waterpalace hotel lobby is located in front of PTC west lobby. I entered the wrong lobby, apartment lobby so need to turn around. After taking the parking ticket, I parked my car near lobby and started started the check-in process. The check-in process takes about 30 minutes because it explains many rules that must be obeyed and the procedure for replacing the parking ticket with a parking card after check-in and replacing the parking card with a parking ticket at check out. Fortunately, the check-in process was carried out in a sitting position with a comfortable and soft chair. The hotel lobby is on the left while the apartments are on the right. The interior and furniture are still very well maintained and good even though the corridor leading to the room feels stuffy and hot. Executive rooms have kitchen facilities, living room, dining table, bedroom and bathroom. Cooking utensils and cutlery are very complete. Microwaves, electric stoves, sinks, dispensers, kettles, pans, plates, glasses, spoons, forks, soup bowls, and washing machines are all complete and functioning properly. The room is really suitable for gatherings event and cooking together. There are 2 TV's in the living room and bedroom. Wifi and TV service is also very good. Amazingly, I paid close attention to the cleanliness in my room, with a large room size, I didn't find any dirty or stained parts at all. The bathroom is equipped with a bath and shower. Amenities are produced by Budi Jaya Amenities which contain 100 ml (normally only 30-40 ml). the sachet uses brand twinnings. The public facilities are top-notch and very complete, starting from a clean kids club, a special hotel pool complete with a gazebo even though the pool size is not too big, a business center, a gym with a life fitness brand and complete equipment (although a bit dark), and there are 4 pools available integrated with apartment facilities (1 pool is being renovated, rotating pool, kids pool, and standard pool). I think they should improve the breakfast quality, taste are pretty below the standard and the food variants are also very minimalist. Even though coffee uses a coffee machine, there is only black coffee. Others are pudding, cake, cereal, juice (orange and kiwi). Sausage, vegetables, noodles, fried rice, chicken, fruit slices, soup, porridge, omelette. I've only tried a bit of everything and have no interest in adding more. On the other hand, the lack of breakfast is very reasonable because the price difference between breakfast and room only is only Rp. 40.000,00
Located in Surabaya, The Westin Surabaya is connected to a shopping center, a 2-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 5-star hotel is 7.4 mi (11.9 km) from Tunjungan Plaza and 7.4 mi (11.9 km) from Royal Plaza Surabaya.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch, dinner, or brunch at Magnolia, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Surabaya? This hotel has facilities measuring 89082 square feet (8276 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 204 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2022.09.16
A pleasant surprise for us when visiting Surabya. Though it is located at West Surabaya, a bit far from where our meeting was, the trip is worthwhile. All about this hotel is just right, from the service to all the hotel facilities are great (maybe since it is still quite new). I would say this Westin in Surabaya is even better than the one in Jakarta from all aspects. We booked the suite which is amazing and the standard room also quite nice, though we dont get to have the premium coffee and ferragamo soaps. Union around corner opened till 2 AM and the hotel is attached to the largest Mall in southeast asia (from what I heard). However, I have not really used all the hotel facilities and I skipped the breakfast (because I was way too full from prior night meal). The only thing that a bit bother me is the blind installed in all the bathroom including in the suite room, where it is very noticable it is wrinkly and not properly installed. A bit crack inthe almost perfect experience. However, i would still rate the hotel 5 star for everything else.
Located in Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah is connected to the convention center, a 2-minute drive from Pakuwon Mall and 7 minutes from Surabaya Zoo. This 4-star hotel is 5.2 mi (8.4 km) from Taman Bungkul and 6.7 mi (10.8 km) from Al-Akbar Mosque.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless Internet access, concierge services, and shopping on site.
Enjoy a satisfying meal at Djaman Doeloe Restaurant serving guests of Four Points by Sheraton Surabaya, Pakuwon Indah. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 310 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Wwin-win travel2023.10.11
The hotel is well located inside the big shopping mall of Surabaya downtown, hotel service is generally good, English of staff are great as well, just the hotel amenities during our stay were not satisfactory, especially the air-conditioning which was not stable...one room is too cold even after regulated where another room was stable. In addition, some amenities were not be fixed before offering the guests, such as some electrical sockets were broken and the door of the bathroom had terrible cracked sounds, other hotel necessities were provided only upon requests, such as shaver and cream; soaps, shower gel etc.... the priced charged was a bit higher than expected with this service. However, the breakfast buffet was the best offer and the feedback from the hotel chef, managers were fast and quite helpful which earned back a little good impression from us during our stay.
Outstanding
181 reviews
4.7/5
Price from
Rs 22,335
per night
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With a stay at favehotel Graha Agung Surabaya in Surabaya, you'll be within a 15-minute drive of Pakuwon Mall and Tunjungan Plaza. This hotel is 1.1 mi (1.8 km) from Pakuwon Trade Center and 4 mi (6.4 km) from Ciputra World Mall.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at Tectona Grandis, a restaurant which specializes in Indonesian cuisine, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 82 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.
OOdi0102032020.02.29
Major security concern. Bedroom window was unlocked! I only discovered this when I was checking the view from the window. Outside the window is an alleyway (on the same level) used to store aircon external units & for maintenance. People could have easily gained access into your bedrooms if your window is not locked. Otherwise the bedroom & bathroom are okay if you use it just for rest & sleep. Too little for a family. Beds & bathroom are clean. Walls are a but thin so you could hear what your next door neighbour is up to.
With a stay at SBY Residence by ecommerceloka in Surabaya, you'll be within a 10-minute drive of Pakuwon Mall and Tunjungan Plaza. This guesthouse is 3.6 mi (5.8 km) from Pakuwon Trade Center and 3.7 mi (5.9 km) from BG Junction.
This guesthouse offers designated smoking areas.
Free self parking is available onsite.
Make yourself at home in one of the 5 air-conditioned guestrooms. Bathrooms feature showers with rainfall showerheads.
DDevian2024.07.24
Tempatnya bersih bgt fasilitas jg lengkap dan yg pling penting deket dengan mixue, krn sidoi suka bgt sama mixue. terakhir kali kesana jd momen pling indah dlm hidup. Sukses slalu SBY Residence
Located in Surabaya, Vasa Hotel Surabaya is within a 10-minute drive of Pakuwon Mall and Surabaya Plaza Shopping Mall. This 5-star hotel is 5.4 mi (8.7 km) from Tunjungan Plaza and 5.4 mi (8.7 km) from Royal Plaza Surabaya.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services. Guests can get to nearby shops on the complimentary shuttle.
Enjoy international cuisine at 209 Dining, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 388 air-conditioned rooms featuring free minibar items and LCD televisions. Your room comes with a Select Comfort bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
GGeri2023.03.23
The experience was good but somewhat marred by an experience at the Chinese restaurant Fu Xiang Hai. Its a great restaurant with wonderful staff and food. But for some reason as hotel guests we were not entitled to any discount, because we booked the room through trip.com? No one could give us a reason other than ”the hotel reception' said so. This was really disappointing as we had decided toneat there as we're guests in the hotel.
A stay at HARRIS Hotel & Conventions Bundaran Satelit - Surabaya places you in the heart of Surabaya, within a 5-minute drive of Surabaya Zoo and Ciputra World Mall. This spa hotel is 3.2 mi (5.2 km) from Pakuwon Mall and 4.6 mi (7.5 km) from Tunjungan Plaza.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access and concierge services.
Stop by the hotel's restaurant, HARRIS Cafe, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service is provided. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 167 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
GGuest User2022.02.16
This is for second time i was stayed at Harris Bundaran Satelit Surabaya, first for business trip and second for Family Trip. We enjoyed stay at Harris Hotel especially at Harris Bundaran Satelit Surabaya (New Generation of Harris Hotel). Great hospitality and friendly staff. The Room also simply with modern furniture. And have many varian menu of breakfast. Thankyou so much for Mr. Irvan who arrange our room with slice cake for birthday my wife. And also we love water melon juice. Thankyou, hopefully we can stay at Harris Bundaran Satelit for the next stay to Surabaya.
Located in Surabaya, Verwood Hotel & Serviced Residence is within a 10-minute drive of Al Akbar Mosque and Submarine Monument. This 4-star hotel is 4.9 mi (8 km) from Heroic Monument and 5.4 mi (8.7 km) from Red Bridge.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and free babysitting. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
For lunch or dinner, stop by Terakota, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 467 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
GGuest User2021.05.04
I stayed here when my cousin get married on March 2021. Verwood hotel located in the very strategic area which near to toll, restaurant, public facility, etc. Guest only need to walk less than 5 mins to reach many restaurant around there : Warung Sederhana (Padang Restaurant), Ayam Bakar Prima Rasa, Boncafe, etc. This hotel divided into hotel and apartment. I stayed in the hotel because it already been renovated. Room Spacious enough and covered by carpet. Completed by sofa, desk, and chair, and also other amenities : mini refrigerator, TV, coffee/tea maker. This room looks like already being renovated. Bathroom Bathtub and shower is not separated. Need to pay more attention on the cleanness. Amenities was complete Pool I was asking for swim towel to reception, but they said that I can use towel in my room and they could change it if I want. No staff on the pool. Breakfast Standard variant menu for 4 star hotel : Indonesian menu, omelette, noodle, salad, dessert. We were waiting for several minutes to have fried rice while being refilled. Only less staff standby on the restaurant. Overall this is a good hotel because of their location. But, because this is not a new hotel, they need to have good maintenance to ensure that all facilities in a good condition.
With a stay at Brava Suites by ZIA Surabaya in Surabaya, you'll be within a 10-minute drive of Pakuwon Mall and Tunjungan Plaza. This hotel is 1.8 mi (2.9 km) from Ciputra World Mall and 2 mi (3.2 km) from Surabaya Town Square.
This hotel offers bellhop services and designated smoking areas.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 23 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include safes and desks, and housekeeping is provided daily.
Pparselmouth2019.11.03
It is not difficult to find the location of this hotel, just tell the driver of the building Srijaya. There was a little problem when I checked in, one of the two rooms that I booked was not finished cleaned, but it was managed by a friendly receptionist. Room condition is clean and comfortable. There is only a small problem with my shortage of shower soap provided by the hotel. Overall, this hotel is comfortable and suitable if you are in Surabaya.
Enjoy a wealth of hotel amenities, outstanding service and a sleek, contemporary style at Fairfield Surabaya. Situated high above the city, our 4-star hotel offers unique architecture and an ideal location in the heart of Surabaya, Indonesia. Visit top local attractions near our hotel, including Ciputra World, one of the largest shopping malls in Surabaya. Sample a wide variety of delicious foods at Kava Restaurant, open daily for breakfast, lunch and dinner. Our hotel offers more than 10,000 square feet of event space, plus a fitness center, a full-service spa and an outdoor pool. After an eventful day in Surabaya, relax in spacious hotel lodgings, ideal for long stays, featuring plush bedding and complimentary Wi-Fi in our family friend hotel in Surabaya. Expect a memorable visit at Fairfield Surabaya.
GGuest User2024.05.31
Highway exit is nearby, easy to reach to everywhere by highway. The cost of room rate is very valuable. Clean, tidy, breakfast is good. Nothing you can complain about
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.8/5
Outstanding
AAnonymous UserThe Receptions not really friendly, but the other staffs are really helpfull. The breakfeast was great, but the pool is cold, maybe it will be perfect if the pool come with warm water. The picture of ballerina in the room and hall make the ambience little bit spooky.
MMaysNuryasinNice hotel.
Overall experience is great! Check in was fast
Room well maintained and clean.
Very luxurious pool available but to bad on the day we stayed they have birthday event next to the swimming pool so very noisy and not comfortable.
A great place for business or leisure stay as the hotel in the city center of Surabaya next to big Shopping Mall
International style breakfast offers plenty of food selection. Chef are well trained. Indonesian specialties are a must try
Room cleaner staff and the door man very helpful and well trained
I would highly recommend this hotel if your visiting Surabaya Indonesia
GGuest UserThis is our first time visit Surabaya. We stayed for 2 nights 2 rooms. Everything was smooth but one thing that i dispointed was the guy staff at restaurant when we had a breakfast last day. In the front restaurant he asked for room number which was very normal i told him 2 rooms my kids 2 infant 1 my niece 1 and i told him my husband will be here soon then i walked to find our table and prepare my kids meal suddenly he came again with same question he said their SOP 1 room for 2 adults he asked how old my older kids. It doesnt make sense cause he can see my older kid far from ADULT he just 8 years old. And i told him i came here with 3 adult, 2 kids, 1 infant so whats the problem ??? I took 2 rooms. He said sorry at the end but its ruin my morning mood :( But the food was great by the way..
GGuest UserWas lucky enough to be upgraded to Executive Club for my 14 night stay and must admit we made the most of it. Breakfast cooked to order, afternoon tea, 6pm wine and great choice of cooked eats, cheese, cakes/puddings etc which meant we didn't need to go for dinner. Room was good with modern tv with lots of channels and enabling smartview from mobile/tablet (internet was strong throughout hotel). Bathroom was great with fantastic showers and a bathtub which filled quickly. Bed was huge and comfortable, blackout curtains and subtle lighting to enable sleep at any time and aircon worked perfectly and quietly. 3 restaurants on site for the odd night we fancied straying from the executive lounge. Restaurants were a little expensive perhaps but it's a 5 star hotel so to be expected. Pros: Good rooms, strong internet, great showers, Executive Club - OUTSTANDING staff/customer service in all areas of hotel and unbelievably charming staff. Cons: Desperados bar in the basement had good live music but was very disappointing (best avoided unless you are in a group).
GGuest UserI've chosen this hotel as it's offer bigger room size with cheaper room rate compare with others. Receptionist very helpful especially during my c/in time as I requested higher floor, friends staying nearby / next to my room & in same floor (progress considered fast). Room quite big, comfortable & clean. Gt various choices of f & b in the restaurant during my breaky. Bellboys very helpful. Remember to claim your welcome drink ya....enjoy ~
GGuest Userroom is cozy and clean the foods are delicious the service is excellent, every employee always give a warm smile everytime we passed by the only downside for me is for the prayer room on 2nd floor i hope they will improve the cleanliness for this room especially the wudhu space which is basically more of a bathroom rather than an actual wudhu space overall it was a nice stay
AarssmthI know this hotel is quite old but classic and and worth the price. The room is very wide, i like that so much. Bcause nowdays all new hotels is just standart and to small like studio type. This hotel is family friendly, because of the wide room, and al the facility that all we needed. Not that high but the view from the room is still good. Surabayaaaa what else you can see than cityview? Haha. Anyway, very recommended for those who like wide room and near from mall, foodcenter, and all you need.
WWilsonTraveller17I would like to thank you for the great stay i had at your hotel for 4 days and 3 nights. I arrived around 12 p.m and i was greeted by a very friendly staff member. Mr.Asad (Receptionist Staff) was one of a very helpful, polite and fast to respond.What a very good job. The room was fantastic, it was great to be able to walk into a clean, spacious room and go straight to bed without worrying about a thing (Thankyou for the housekeeping team). Breakfast choice was fantastic. Recommend the traditonal foods. Will stay again for my business trip next time..cheers.
GGuest UserThis hotel has been used to be very good in service and facilities, but now it has become less tidy with peeling walls, untidy corridors, less varied and less interesting breakfast menu. The musty smell in the hotel environment and the stench if not managed properly in the future. Thank you
Wwafa_hudzaifahห้อง deluxe ternyata semuanya smoking room. Begitu info dari receptionistnya. Hikmahnya kamar must berjendela terbuka keluar. View bagus untuk melihat kondisi jalan. Kamar กว้าง sekali, gelar sajadah aman. Kamar with bathtub. Desain lama. น้ําร้อน น้อย, bisa dibilang tidak ada. Tempat tidur bukan yang springbed, jadi utk yang berbobot berat pasti melengkung เวลา berbaring, maklum, kasur busa. ช่องทีวี banyak, tapi tak ada artinya jika สัญญาณ WiFi kurang kencang. Sarapan tidak begitu istimewa. ขอโทษ ไม่สามารถเขียนรีวิวได้ banyak. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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