Garden Palace Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Surabaya

Garden Palace Hotel

Jl. Yos Sudarso No.11, Embong Kaliasin, Kec. Genteng, Surabaya, East Java 60271, Indonesia
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A stay at Garden Palace Hotel Surabaya places you in the heart of Surabaya, within a 5-minute walk of Balai Pemuda and Surabaya Plaza Shopping Mall. This 4-star hotel is 1 mi (1.5 km) from Tunjungan Plaza and 6.9 mi (11.2 km) from Pakuwon Mall. Enjoy recreational amenities such as a nightclub and a health club. This hotel also features complimentary wireless Internet access, concierge services, and free babysitting. Enjoy international cuisine at Green House, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has facilities measuring 8608 square feet (800 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite. Make yourself at home in one of the 360 air-conditioned guestrooms. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers.Show More
We Price Match
hotel overview picture
Last booked 4 hrs ago
3.9/5Good·Great Location
For a very strategic location, the facilities are also quite complete and worth trying.
Amenities
SpaMassage roomGymPrivate ParkingAirport shuttle service24-hour front deskNightclubRestaurantTaxi booking serviceCar rentals
All Amenities
Surroundings
Airport: Juanda International Airport
(18.1 km)
Train: Surabaya Gubeng Train Station
(330m)
Train: Surabaya Pasar Turi Train Station
(3.5 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Thematic Twin Room
2

Deluxe Thematic Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Room Details
Check Availability
Deluxe Thematic King Room
1

Deluxe Thematic King Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Room Details
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Superior King Room
3

Superior King Room

1 King bed
32-38m² | Floor: 3,5,6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
Check Availability
Royale Club Twin Room
5

Royale Club Twin Room

2 Single bed
37.8m² | Floor: 7,8,9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
Check Availability
Royale Club Suite
5

Royale Club Suite

1 King bed
64-98m² | Floor: 10,11,12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Royale Club King Room
5

Royale Club King Room

1 King bed
37.8m² | Floor: 7,8,9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
Check Availability
Superior Twin Room
4

Superior Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Room Details
Check Availability
Standard Classic Twin Room
5

Standard Classic Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
Check Availability
Standard Classic King Room
4

Standard Classic King Room

1 King bed
32m² | Floor: 3,4,5,6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Guest Reviews(356)

3.9/5
Good
Verified Reviews
  • Cleanliness3.5
  • Amenities3.6
  • Location4.4
  • Service3.9
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 29, 2024
I feel sorry for the staff that is trying its best to deal with all the problems of this hotel, that is literally falling apart. We did not expect much for the price, but the first room was a mess. Old and really dirty bed sheets and very dirty and worn down room in general. I am no one that cares much about cleanliness but the smell of mold was the WORST. We asked for another room und got upgraded on the 19th floor, it was much better, thank you very much. But whoever is running this hotel should not be allowed to rent any other rooms in the lower floors. The air must be toxic because of all the water damage and smell of mold. Since we got another room that was fine for the initial price I feel bad to give 0/5. But I would never ever recommend the cheaper rooms on the lower floors.
M‍u‍h‍a‍m‍m‍a‍d‍ ‍F‍a‍h‍a‍d
October 27, 2024
Bagus banget tempatnya juga enak
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Q‍u‍a‍e‍r‍o
October 23, 2024
This used to be a fancy hotel, now it looks abandoned. Lots of empty unexploited spaces, public areas are dusty and faded. You could film a horror movie here. I recommend it as an interesting experience, but you probably won't get a good rest here 😅
Original TextTranslation provided by Google
P‍e‍n‍g‍a‍j‍a‍r
October 20, 2024
Good and cheap. Some rooms have a bit murky water when first turned on. Maybe it hasn't been used for a long time. But the rooms are spacious and cheap. Awesome
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 17, 2024
Warm service, good environment, facilities a bit old
Original TextTranslation provided by Google
N‍a‍o‍k‍i‍ ‍O‍g‍a‍w‍a
October 15, 2024
The interior is extremely old and has an abandoned feel. Don't be fooled by the photos.
Original TextTranslation provided by Google
z‍e‍v‍a‍ ‍r‍e‍v‍a‍n‍z‍a
October 11, 2024
For a very strategic location, the facilities are also quite complete and worth trying.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 9, 2024
very good, all facilities can be used, the room is also clean
Original TextTranslation provided by Google
H‍a‍n‍g‍y‍u‍e‍d‍i‍a‍n‍q‍i
October 9, 2024
Facilities: Dirty and messy Hygiene: Dirty and poor Environment: Dirty and messy Service: Dirty and poor
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeWestern, Asian
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1986
  • Renovated: 2012
  • Number of Rooms: 360
A stay at Garden Palace Hotel Surabaya places you in the heart of Surabaya, within a 5-minute walk of Balai Pemuda and Surabaya Plaza Shopping Mall. This 4-star hotel is 1 mi (1.5 km) from Tunjungan Plaza and 6.9 mi (11.2 km) from Pakuwon Mall. Enjoy recreational amenities such as a nightclub and a health club. This hotel also features complimentary wireless Internet access, concierge services, and free babysitting. Enjoy international cuisine at Green House, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has facilities measuring 8608 square feet (800 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite. Make yourself at home in one of the 360 air-conditioned guestrooms. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers.

Services & Amenities

Spa
Gym
Conference room
Restaurant
Restaurant
Style: A la carte
Cuisine: American, Asian, Chinese
Open for: Breakfast, Lunch, Dinner
Special dietary options: Halal
Ambience: Modern
Dining options: Reservations available
Business hours: [Mon - Sun] 06:30-22:00
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About This Property

Nearest AirportJuanda International Airport
Distance to Airport23.77KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station0.33KM
Average Price FromPKR11962
Hotel Star Rating4