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Top rated hotels in Sunny Beach

HI Hotels Imperial Resort - Ultra All Inclusive
4/565 Reviews
I paid for 4 stars but found services of 3 daisies from ultra all I ended up with a mega light all. Initially, I did not understand why the guests gave 7..8 marks and in the description they put good or ok. we arrived around 1 pm, we parked in front of the hotel and there we met a hotel employee who explained to us how the parking situation is. We have several parking lots, the ones next to them are full but you can park on a place for 2 hours (I couldn't leave the car there any longer) with an extra payment of 50 lei or 10euro and after a place is released we call you to park in the back parking lot, I paid 20 leva per night. when he parked in that spot and saw that it didn't ask for his phone number, the husband realized that it was actually a tip because I didn't move the car at all. the room was not ready, you don't go to lunch, you start with dinner, in the end they gave us the keys, another building without an elevator and when we asked for an explanation they shouted that we paid standard and not luxury, no one helped us with luggage and no directions to the room even though I stayed on the 2nd floor with a childafter us. We went out to dinner.. in one of the restaurants the air was off, the water was hot, there was no bar, they had beer and wine in the machines but they didn't fill them. To my question they answered that they could they come with the drinks from the bar at the reception and they are in a plastic cup, otherwise notthey gave, you only had coffee at breakfast in the restaurant.. the rest at the bars that opened at 11, until then that was what you could find at the restaurant. The food is not diversified but it is rated 8 maximum, 3 kinds of fruit: plums, grapefruit and apples, sometimes rotten watermelon. You couldn't find a lemon orgarlic if you need it.the broken, dirty dishes, I had to put the child's cereal in a bowl with shards, unwashed chipped glasses, sticky tables and chairs. The room is ok in size but stuffy and the bathroom is the size of a telephone booth, everything was stained, bed, carpet, tambourine, towels, linen. beetles and large spiders even dragonflies The air was barely visible. About the internet..it doesn't work and that's it. we had a dinner in the a la carte restaurant, the person at the reception didn't want to give more information.. he said clearly.. Mediterranean or Asian although they have 4, they only had 2 open.. little food and the wine even more worse than the one at the bar. animation 0, on the first day they did not clean the room, after that they only changed the baskets and washed the bathroom. so far we have only been to All inclusive but we have found much better services, more diversified meals. You don't have a grilled chicken to give to the child, just sausages and some minced meat that tastes like socks, borscht tomatoes, 2 types of mezel. Vegetables as well, tomatoes, cucumbers and bell peppers, even somein the mornings they didn't have cucumbers. The sweets were the same thing
Melia Sunny Beach All Inclusive
4.3/544 Reviews
It was already early October when we went, the Black Sea was so cold and cold. The hotel closed in mid-October. So very deserted. No one at the swimming pool. It's better in summer. All inclusive meals.
Sunny Beach Hotel Forum - All Inclusive
4/54 Reviews
Приехали в отель по программе временного убежища из Украины. Нас приняли как родных. Спасибо! Все на высшем уровне. Номера, питание, отношение. Благодарим за терпение и заботу. Расположение отеля в двух минутах до пояжа. Пляж большой, чистый. Рядом магазины и супермаркеты. Старый город в 30 минутах ходьбы по набережной. В автобусах проезд дорогой, потому лучше пешком. Все относительно недалеко. Приезжайте в Несебр отдыхать!
Best Western Plus Premium Inn
4.3/573 Reviews
We have recently came back from a holiday of 5 people. I would rate the hotel a higher rating if I could, because our holiday was perfect. It was my first time staying at this hotel, but the other 4 people have stayed last year as well, and since they have enjoyed it so much they have decided to come back this year too. To start off with the staff, they were amazing, someone 24/7 around to help you regardless of where you were, either bar, restaurant, reception or housekeeping. Staff were friendly and approachable. Kitchen chefs coming outside and taking care of the food to look good and taste good, would talk with people to see how they are enjoying the food and would give a friendly and enjoyable time while having a meal. I was looking forward to our holiday long before coming to the holiday, as a montb prior I went on a cut knowing that I would eat a lot, and I did. Each meal, (lunch and dinner) I would have 2 plates of food and added dessert, because the food was amazing. Cooked fresh and nothing pre-heated from prior meals or prior days, as mentioned in some reviews. Multiple types of rice, chicken cooked in different spices, different types of fish and cooked in different ways, pork as well and many types of salads too. (Tend to mention that we had all-inclusive package, so we took advantage of that!). Bar staff always smiling and happy and attentative, and at some point they started remembering our drinks as well from coming that many times at the bar. While we was on the beach, housekeeping team would change our essentials in the room, fresh towels, bin bags, fresh linen on the beds, would air out the rooms for us to be fresh once we would be back. Reception team gave us a proper start to our holiday which led us to enjoy our stay from minute one. Even thought we haven’t requested our rooms to be together or on the same floor, the team tried to make our stay better by providing us with these options, however, 1 of the rooms wasn’t quite next to the others so 1 room got upgraded to a higher standard room, which was great (Rooms 402, 413, 418). Pool staff always happy and smiling and always helped us when we needed their help. Staff is the asset at this hotel, and they have made our holiday better, all praises to them and we are looking forward to coming next year as well!
Helena Sands
4.4/549 Reviews
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