Guest User
January 31, 2023
Hotel, room, rooftop restaurant, location everything is nearly perfect but beware of the dishonest Reception and travel desk staff. We were told that a trip to prison Island in a group of 6 costs 30usd pp incl guide, boat ride, snorkeling however when we reached there, there was no guide and no snorkeling equipments. It was a local boat which we could have taken for 10-15dollar from the port but we chose to overpay to have better experience. But the boat driver was sort of a drunkard, dropped us and asked us to return within an hour. When we returned to the hotel to re-check what all was included at least as per the *written* rates, guide and snorkeling charges were levied without service. Additionally, worst part was that the printed rate for tour pp was also 20usd in a group of 6 instead of 30usd. When we confronted that you lied to us, they had no comeback and made stories like they called the boat driver who apologised and this that. It was a waste of half day with a bitter experience on our last day of the trip. That way, we could have simply taken any tour from any random person outside.