AC Hotel Stockholm Ulriksdal

👍🏻 good hotel

I am giving this hotel a low score due to multiple issues during my stay. Upon check-out, everything seemed fine, but after arriving in another city, I realized my Apple charger was missing. I called the hotel to ask if they had found it, but they claimed they had not seen it. I am certain I left it in the room, and I strongly believe it was stolen, possibly because of the charger’s high value. As a result, I had to purchase a new one. I am unsure whether the theft occurred by the reception staff or the cleaning personnel. Additionally, the cleanliness of the room was very poor. Towels were not changed, and the room was not properly cleaned. Despite requesting daily cleaning at check-in, I returned to find my room untouched. I had to contact the hotel multiple times to address this issue, which was incredibly frustrating. Furthermore, the hotel’s facilities were disappointing. The pool was not free for hotel guests, and I was charged an additional fee to use it. The overall pricing was excessive for what was offered. The location is average, but if you plan to dine at the hotel, it is not ideal. The restaurant serves small portions for a high price. I ordered beef, and received only three small pieces of meat, leaving me hungry and feeling that I vastly overpaid for the meal. In conclusion, I cannot recommend this hotel based on my experience. The lack of cleanliness, poor service, high fees, and subpar dining made it an overall disappointing stay.