Jeanette
May 28, 2023
The property is clean & mostly well maintained with parking available in front of the hotel. There is a wheelchair lift outside making the property accessible. There is also an on-site restaurant but we did not eat there.
Check the deadbolt on your door as soon as you arrive. The deadbolt on my door was broken which i did not discover until midnight.
The hotel is in a small homogeneous i.e. caucasian town. When my son & I arrived, i got major attitude from the front desk staff and i had to specifically ask for my son's (a person of color) passport back. Not sure why the woman was hanging on to it after she handed mine back.
They could not find my registration for 2 prepaid rooms. Only after i got nasty, did the front desk clerk adjust her attitude and suddenly find my reservations. I hate having to be THAT American, but will not be treated as if we are in the 1950s segregated South.
I spoke with the manager upon checkout, but he only provided excuses for the staff and repeatedly told me that they are not bigoted because they regularly deal with diverse guests from Ukraine & Norway.
Thankfully we were only there for 1 night! And this was the 1 blight on a wonderfully long trip to Europe that included Lisbon, Barcelona, Prague, Franconia Germany & Berlin - all of which were delightful, stunningly beautiful, and welcoming!