South Causey Inn

Breakfast Overall we enjoyed our stay. It was a family wedding so we had an amazing day. Only criticism was the breakfast. I had the eggs benidict it was cold, tea was cold my husband and other members of our family had full english they all said it wasent good . I would normally complain but we'd had such a lovely time i didn't want to spoil anything.

Room 10 - AVOID if Over 5'9". Do not stay in room 10 if you expect to stand up whilst you shower. My partner had to shower on his knees; he's around 6'1" so not overly tall and I'd say this would be the case for anyone over 5'9". Similarly, his feet hung out the bottom of the bed which significantly impacted upon his sleep. In addition, the door to reception is next to the room which bangs each time someone goes through. We suggested to the reception staff that it needs to be slow closing and they said they're aware of this due to previous complaints but haven't actioned anything. Why, I don't know. Finally, we had to use the body wash as hand wash and keep moving it from the shower to the sink which I've never had to do, apparently this is acceptable and the reception staff did not understand why this was an issue. We were also told that "there's a first for everything" when we explained about the shower issue. I do not believe that this is the first time this issue has been raised because most couples would have the same problem. I understand they are unable to change the shower due to the structure of the room but guests should be told upon booking and have the option to request a different room. This review would have had a different tone if the customer service had been better when we feedback at checkout but we did not feel it was acknowledged or that anything would be rectified.

Based in a lovely area with stunning views, this place promised a lot. We looked the old-fashioned charme and countryside feel. Some bar staff seemed a bit hapless but the food was great. Reason for the low rating is the quality and cleanliness of the rooms. Our kettle was completely scaled inside and there was black mould in the shower. I also found long dark hairs in the shower. For rooms of this price, I'd expect some kind of rug on the floor. The whole accommodation was not in the slightest luxurious, which would be reasonable to expect for the price South Causey charges. I don't think we'll be back.

Booked afternoon tea here and then one of the party became ill and tried to move it to another day but was told we couldn’t. We gave plenty of time and staff was most unhelpful so I wouldn’t recommend booking and paying in advance as they are inflexible. We didn’t want to cancel it but move it and bluntly said no! Would definitely consider somewhere else is planning ahead.

Very disappointed as normally meals here are amazing. Carvery however was very poor, the whole experience just wasn’t right from having to stand in a queue of 15 people to order and pay for drink and food instead of table service, to tasteless food, and staff just wandering about not really knowing what to do, all in all very expensive and very very average. Food wasn’t great meat very tasteless, veg undercooked and potatoes tasted reheated. Staff unhelpful and just stood about, having to queue at a bar to order drinks n food seemed crazy when staff just stood about. The room felt like a dinning hall at school, music blasting out. Think they need to really re think this approach it just didn’t work.

Very expensive rooms for what you get. The food is first class but that's where it ends. We attended a family wedding in one of the pods which was lovely and decided to stay the night before the wedding and the night of the wedding. We were so disappointed with the room it was the Causey cottage. We didn't even have any wine glasses only two plastic glasses. Love the restaurant but definitely not the rooms.