Guest User
July 2, 2024
In short, its the worst 4 star hotel i have stayed in. Food: breakfast and dinner were average. I have seen 3 star hotels give out better quality food with better options. Rooms: the premium and the duluxe room both are the same size. The premium room is filled with unnecessary furnitures in the name of 'luxury. Plus it reduces the amount of walk space. Not worth the price. Bathroom: hand spray was defective. Room service: pathetic. You literally have to beg for everything. Staff is quite untrained and does not have the basic knowledge on how to speak to a guest. I asked for a water jar refill, i never got it. I paid for 3 person, but they did not want to give a pillow for the 3rd person and asked me to manage with the existing pillows. Infrastructure: looks good on the inside. Reception: all staff seems to be quite confused all the time.