Spa hotels in Honolulu

"The location of the hotel is really close to waikiki beach 10 min walk , grab your coffee on the way and go to the beach , the hotel staffs are amazing, very helpful, supportive, friendly, every single one of them , this is really important as a solo traveller I had so many questions and inquiries and they helped me to solve everything in an instance. They even have weights to weigh my luggage before the flight. The room had a stunning balcony, everything so clean, no smell no mold, everything was working , the AC , the mini fridge, they even gave me a kettle because i said I loved having coffee in the morning. They have tours as well , activities like hula dancing , Lei making, there is an ABC store for your water , fruits , snacks , sunscreen . Very convenient . I Highly recommend this hotel."

"Went there for our honeymoon, and the partial ocean view was actually better than I expected! The room condition itself was all fine, but the bathroom was the worst! It's a dry bathroom, but there's no shower door or curtain in the shower stall, so it literally floods... I almost slipped several times in the bathroom. And the towel rack is right above the toilet, so you can't even hang towels there. There's some kind of hook by the door, but how are you supposed to hang all your towels there? Also, for honeymoons, everyone usually gets welcome gifts and decorations... but after checking in, there was nothing. When I asked at the info desk, they said it's something they do after you've stayed one night, on the evening of the next day or something. They just brushed me off, and there was nothing at all during our entire stay. When I mentioned these issues at checkout, they gave me a box of cookies, but it felt like I was being treated as a difficult customer... Anyway, aside from these problems, it wasn't bad, and Hawaii itself was absolutely wonderful!"

"This hotel has a very Hawaiian vibe. Full ocean views are only available from the suites, so don't be fooled by the promotional photos. The standard ocean view is from a side balcony, which is still lovely and offers great value for money. You can enjoy beautiful Hawaiian music. I even caught up on some sleep on the lobby sofa while waiting to check in – it was so comfortable. There's a Starbucks downstairs, and you can access the mall directly from the second floor, which has a Foodland. It's super convenient for grabbing poke or delicious and affordable self-serve dishes!"

"Beach only 2 minutes away from hotel. Restaurants and ABC stores all nearby. Safe places to walk even at night. Front desk customer service are super helpful and friendly. Cleaning stuffs always have a welcome smile and did a great job cleaning the room. Only thing that I dislike is the Resort fees charge. They should at least include a free breakfast daily."

"The Rainbow Tower is quite new and the rooms are decent, but the elevators are incredibly slow. With over 1000 rooms sharing just 5 elevators, you're looking at nearly a ten-minute wait every time. I'd advise against booking an ocean view room because you won't really see much ocean; it's mostly lagoon. For a true ocean view, you'd need to book an 'oceanfront view,' and even then, it depends on the front desk's mood – they might give you a low floor where you still can't see anything. My room was on a very low floor with virtually no view, plus there was construction going on downstairs, which was very noisy. The hotel's location is a bit out of the way for Waikiki; it's over a 15-minute walk to the main area. However, it's only a 15-minute walk to Ala Moana Shopping Center. Also, if beach quality is important to you, don't stay here. The beach is full of coral fragments, which hurt your feet, and the water is murky. The towel counter closes at 6 PM, so there's nowhere to return towels after that. Additionally, they don't offer complimentary beach chairs or bodyboards, unlike Marriott where they're free. Overall, it's not really worth the price."

"The hotel's location is excellent, but the room was tiny. There were no slippers provided, which was quite uncomfortable for me walking around barefoot. The American breakfast was pretty terrible for a Chinese palate, and this hotel was no exception. Of course, as long as Americans like it, that's what matters, considering it's in the U.S. The hotel has its own parking lot, which costs $55 per night."

"The hotel is nice for the price of low $223 but they charge $45 per day of activity fees but I never used. The location is about 10 minutes walk from the central Waikiki area but is OK. The breakfast buffet is good and includes in the room package. The only problem is that they only have valet parking for $60 per day. It took them 45 minutes in the morning to get my car down on day 1 and we missed the tour. The other days were 10 to 15 minutes. I guess they don’t have enough parking so they have to double park and triple park. I tried to park at the adjacent Banyan lot but all full after 8pm. There are no other viable option other than valet parking in the hotel."

"During check-in, the staff mocked my lack of English, laughing and making gestures at other staff members, which I found unpleasant. While all explanations were in English, the departure was in Japanese, so I assumed they understood everything. Upon check-out, I was surprised to see a payment of $1,347.40. After returning home, I called Trip.com and they handled the matter, refunding me $1,030.61. However, they had deducted a $316.79 service charge and other charges that were not included in my travel application. The hotel only sent me a receipt by email, with no apology. The staff member who checked me in and checked me out was the same, so I assumed they knew I didn't speak English before making the payment. It was a shame that my trip was so frustratingly disrupted by the hotel's front desk service."

"This was my second stay there after a 8-year hiatus. Perhaps due to the influence of the SDGs, the amenities had been significantly reduced. There were only toothbrushes and mouthwash, and hand soap, shampoo, conditioner, and body soap were provided in the room. What's more, the mouthwash had its cap open before I even used it, so I was afraid to use it. For now, all the food, drinks, and souvenirs were very expensive at Aura prices... However, the kids had a great time, so I'd like to go again. "

"First of all, I want to praise Ctrip's customer service. On the day of check-in, the hotel said that the order had not been received. I contacted Ctrip's customer service and it was resolved within 30 minutes. It should have been early morning in China at that time. I really appreciate the speed of the customer service. The hotel is relatively new, and the sea view room I booked has a nice view. Then the front desk is still very friendly, and any problems can be solved quickly. The flight arrived in the morning local time, but I was checked in immediately, and they took the initiative to help me accumulate Marriott points. The biggest problem is housekeeping. On the day of check-in, I felt that the sheets were not new, and I could see a little shoe print and hair at the end of the bed. But I was too tired that day and didn't care. The next day when I was going to take a bath, I found that the wall of the bathtub was covered with mud, and it was obvious that it had not been wiped. When the cleaning lady came in, I asked to change the sheets and wipe the bathtub. The old lady told me that I had to apply to the front desk to change the sheets. So when I went out, I told the front desk about the sheets and bathtub again, but the front desk's response was obviously that the cleaners should change the sheets automatically. . . Then when I came back at night, I found that the sheets had been changed, but the bathtub was still not cleaned!!! Maybe because I wiped it a little the night before, the cleaner thought it was clean. But when I returned to the room, I found that the bathtub was still full of my hair that I had lost that morning. I left a $5 tip. But to be honest, the room you gave me was not clean, so why should I get more tips? Other minor issues were that the shower water pressure was not good. And maybe because of environmental protection, there was no mineral water in the room, and there were no other supplies except two cotton pads. But you can call the front desk to ask for bathrobes and slippers for free. The hotel has been open for less than a year, and the maintenance feels average. At best, it is a business hotel. If you are on vacation, apart from the problem of traffic jams, it is recommended to stay in Waikiki."