Spa hotels in Tulum

"We had an overall wonderful experience for our 7 days spent at Hotelito Azul! We went with another couple and each stayed in the Oceanfront Suites (we were above them, they were ground level). The rooms were clean and spacious. Somewhat limited storage for clothes but we made the best of the shelving/hanging unit provided. The shower is a dream. The maid service cleaned our room daily and did a wonderful job! We loved the treats left on our pillows each day. AC was yours to control. One challenge we faced that would have a simple fix was the lack of rugs in the room. You’re walking through sand to get to your room and yes, there’s a bucket of water to rinse before entering however we were desperate for a small outdoor rug or just something at either the sides or foot of the bed to brush off sand before getting in bed. Interestingly, our friends downstairs had an awesome runner at the foot of their bed so maybe just consistency with that would make a huge difference! You wake to a cute basket with coffee each morning and they will refill your drinking water as much as you need it in the room. We can’t say enough good things about the staff. You communicate to them through What’sApp which offered quick responses to any questions or concerns or when ordering food/drink. Larissa, the concierge was WONDERFUL. She welcomed us every day and made us feel right at home and taken care of during our stay. She helped fill out trip with wonderful experiences whether it be tours, great local spots for food/drink or logistics. We rented scooters from the hotel the majority of our vacation days and it was well worth it. We did find the prices just across the street were cheaper however we liked the convenience of renting through the hotel. The food and drink at the hotel is all delicious, although we quickly learned that eating and drinking on the beach does get expensive, so we chose wisely when/how much we ate at the hotel. This just comes with the location. The physical location of the hotel is ideal because it isn’t too far down into the beach strip, which traffic became pretty bad the further you drove in. The aesthetic and details of the hotel are perfect for making you feel like you’re living in a whimsical jungle. FYI to all looking to stay on the beach in Tulum, during April-November or so, Tulum gets a massive amount of seaweed that makes it nearly impossible to swim in the ocean. The hotels, including Hotelito Azul, do their best to remove as much seaweed from the beach as possible, but man, is it an uphill battle. This limited our ability to sit out on the beach unfortunately, because the only relief from the heat was the outdoor shower. Which, again, is lovely, but not the ocean. Luckily, Tulum has so many other wonderful things to do that we did not feel this impacted our trip in any significant way. Those that travel during the better months have a lovely beachfront area to look forward to at Hotelito Azul. All in all, we loved our stay at this hotel and look forward to returning in the future! Thank you all! "

"The location is great. The parking lot is just opposite the hotel. The room is a 2-minute walk from the beach. The beach is wide and there are few tourists. I saw the most beautiful sunrise. The large balcony is surrounded by green plants and is very suitable for sunbathing. It is quieter than other hotels at night. The double shower can take a shower at the same time. The hotel thoughtfully prepared three large bottles of drinking purified water and a woven bag for going out... I like Tulum starting from the hotel."

"Room type selection: (There is a giant pit here, it is recommended to avoid the pit) We booked a ”sea breeze room” and told us that we had upgraded our room type when we checked in. We waited for us to check in and found that we had transferred to the ”pool room” The difference between the two is that the sea breeze room is located in the second row of the hotel's seaside, you can have your own terrace but not against the sea, you can feel the sea breeze The pool room is actually a jungle room with a pool, and you can't feel the sea breeze at all. After coordination, we finally gave us the sea breeze we wanted. It turned out that the ”sea breeze room” was oversold that day, and it was upgraded to the ”seaside room” for free. But it's really noisy! It's noisy to sleep at all Because it is made of tent materials, the sea breeze is blowing at night, and it is not soundproof at all, and the sound of the waves beating the reef is no longer the level of white noise. It is the kind that requires earplugs to sleep. Don't listen to the free upgrade of the hotel. ”Sea Wind Room” is the only recommended choice. Mosquitoes: It's the kind of thing that you can get bitten on your legs as soon as you go out. Remember to spray mosquito water before going out No matter how close the road is, The beach in this house is almost impossible to walk up, because it is not cleaned, so the smell is still very serious This wild luxury is still mainly ”wild”, bathing needs to be in the open air, this feeling is OK, water heat is very important"

"My favorite hotel! I also held my wedding here The hotel is beautiful, and there are two museums that are also beautiful in the same style. If you also like the original ecology, don’t hesitate to order directly The scenery is incomparably beautiful, be sure to choose a sea view room This is a hotel you must visit in your life!"

"The room is large and clean with a balcony, quiet, just by the beautiful sea, it is very convenient to go out by bus to the pier, recommended"

"The room was very small and had a rooftop view, but the view was only on the 4th floor, so it wasn't that good, and I could see the window next door, so I had to keep the blinds open every day. The pool is small, but the interior is very neat and pretty. The female staff was a little rude when I checked in. Other staff are friendly"

"A Haven of Tranquillity The most wonderful place to stay. Everything was super amazing. Location is great, inbetween the beach and Main Street, hire a bike, makes it easier. Built around trees and an open central space, oozes peacefulness. The Kasa & bedrooms are beautifully designed, huge bed, lovely shower, coffee machine & super comfy. Pool/rooftop bar & food with loungers. A great breakfast too. Last but not least, the staff were wonderful, especially Omar. Could not recommend enough. 😁"

"When i made reservations trip.com charged while reservation. When i checked in they asked for credit card deposit and they blocked approximately 600 usd .After hours again they charged full payment which i was paid to Trip.com already .when i called them they told me they did the recieved payment from trip.com. So after some hour they called said sorry we did wrong while you check out we will return money. It is about 1 week i am still waiting money to be returned to my credit card which was charged without my permission.By the way they wasn’t blocked anount they just charged 3700$ .About the rooms i never suggested bungoliw tents.insects everywhere …."