Best Laax Spa Hotels

Central and yet surprisingly quiet hotel. (South room). Everything is within walking distance in the immediate vicinity: mountain railways, sports shops, hairdresser, bakery, grocery store and 8 restaurants for every taste. Beautiful, clean wellness facility. Reservation and check-in quick and easy. Helpful and friendly people everywhere in the hotel. Downer. As a long-time guest (around 80 stays in summer, autumn and winter since 1995) you feel the interaction is cool. All but two of the familiar faces in the reception and restaurant have disappeared. The Rocksresort turned the whole thing into a huge operation, which works well, but you no longer feel at home. In my opinion, hotel guests should be treated more personally than guests in the resort's dozens of apartments. The price is quite a bit higher. The way it works now is like at IBIS or other business hotels. And this: the parking space in the underground car park costs a princely 20 francs per night. Once when I wanted to drive back in from a trip, they said the parking garage was full. After a discussion with the parking attendant, I was let in and, after a long search, I was able to park my car in a damp and dark corner on the lowest floor. Reported this to reception. Was accepted. Reaction zero. A pity.

We stayed in a 2.5 room Apartment which sounds misleading. It is actually a 1 bedroom with a pull out single bed hidden in a sideboard in the main living area. I guess someone could sleep on the couch too but that would be very crowded. It was perfect for 3 of us. Tons of closet storage and shelving, plus a large walk in room to store luggage and extras. The bathroom was a good size and large tub. Water was extremely hot which I loved. The ski lockers downstairs were nice to have and warm at night. The kitchen is equipped with almost everything you need - I understand the establishment wants to contribute to sustainability with only providing liquid hand/body soap (bring your own shampoo/conditioner/lotion), but it would be nice to have tissues or napkins/paper towels for the kitchen. I then found it strange that there was not anywhere to recycle plastic and cans which just ended up in the trash. If you don't stop at the grocery before arriving, the Coop across the street at the gas station is convenient and has almost everything you might need (albeit at a price, it is still cheaper than going out to dinner). It would have been nice to the property to include cooking oil so we would not have to buy a large bottle and only use a few drops - which is wasteful. There is paid laundry near the parking garage, but the way the property is set up is a bit annoying if your room is in the other tower, you have to take 2 different elevators and walk a bit to get there. It would nice if they were in the room - especially since all of your stuff is wet after skiing. It would also be nice if they had English instructions for the machines and kitchen appliances since the European symbols are not ones I have seen on US appliances and it took a while to figure out how to use. The wellness area is good. The pool is a decent size and whirlpool is huge - although not very hot. Yes, there were kids there during the hours they were not supposed to be, but there are no employees minding the area. The saunas were great but the only towels are in your room, so be sure to bring them with you. If you want a massage you have to book a day in advance. There is not a masseuse there full time. Front desk employees were very nice, but leave at 10pm so hopefully you don't need anything between 10pm and 7am. There is a bar in lobby but I never saw anyone working at it or hanging out there. Location is great for skiing and the shuttle to the lift is frequent. Many walking trails nearby. There isn't much else to do, unlike Flims which as many more shops and restaurants. Just remember this is a hotel/apartment in Europe. It is not full service and English is probably not their first language so be patient and enjoy the fact that you are lucky enough to visit such a beautiful area!

Very nice apartment, nice and clean, all the necessary comforts, organized and all the pool areas, whirlpool, sauna, gym all at the top. Lots of possibilities for activities with children.

Excellent structure, ideal for families with children, couples, animals, etc.

Amazing apartment with all you need for a few days. Extra bonus was the spa and gym. Staff were friendly and the restaurant was Incredible (albeit a little expensive but well worth one visit) We based ourselves here for a few days and went for days out, p

We will certainly return to these youth hostels. It is light-fluid, simple, modern, but still cozy and practically furnished. The staff were very helpful, competent and friendly. The restaurant offered fully in line with our expectations. There were cheap and delicious evening menus for CHF 19:50 (3 gangs), a variety of choices for vegetarians, lactose-free products and free chicken water. TOP I found especially the SPA area, which is much more modern, lighter and generous than the wellness facilities we previously visited (e.g. Rigi, Vals, Feusisberg). Only the garage could be cleaned better. After 3 days our car was equipped with a thick dust layer.