Premier Inn Solihull (Hockley Heath, M42)

We were greeted at reception by Kamil who was very welcoming. Check in was quick having pre booked. The room had been recently refurbished to a very high standard, with everything being new, clean & fresh - a luxurious walk in large shower area, plush toiletries, ambient lighting, velvet lined clothes hangers, comfortable new bed & linen. We were pleasantly blown away as it was so different to our last experience of a Premier Inn room. They’ve really gone up market. We only stayed one night but wished it was longer. Definitely recommend staying here.

Stayed in a Premier Plus room for the weekend Friday 18th to Sunday 20th October. Receptionist Kate was very pleasant and helpful as my wife and I booked in. She was very friendly and had a lovely warm, welcoming attitude which made us feel like we were important customers and more like friends than customers. Our room was a lovely big room with a very comfortable bed and excellent facilities. The only down side to this Premier Inn was that the restaurant was not open in the evening which was a disappointment. Breakfast was good and plentiful although the service was quite slow possibly due to the number of guests. We would happily stay here again.

No Wi-Fi in rooms ….. again!!!! Paid £180 for the room plus £5 wifi upgrade - would expect Wifi and telephone reception - got neither. Staff are lovely and helpful but as a business traveller not been able to work or even phone home from my room is rubbish. Not the first time this has happened.

If you're looking for a hotel that will completely cut you off from the outside world, congratulations—you've found it! The Premier Inn Solihull Hockley Heath M42 is your one-stop shop for total digital isolation. Need to check work emails, make a call, or even send a text? Too bad! The Wi-Fi is nothing short of a joke, booting you off faster than you can hit "send." And don’t bother paying extra for it—you’ll still be stuck in the digital Stone Age. The phone signal? Non-existent. So if you’re hoping to reach your family or clients, forget it. And in case of an emergency? Well, good luck! You might as well shout out of the window and hope for the best, because this place is as useful as a remote mountain cabin when it comes to communication. The staff, bless them, are completely helpless. They might smile and nod, but trust me, that won’t get you any closer to a functioning connection. Honestly, if I wanted a tech-free retreat, I’d book a yurt in the wilderness, not a Premier Inn supposedly catering to travelers. Do yourself a favor and stay somewhere—anywhere—else.

For our purpose, the hotel was well located and easy to find. There was plenty of car parking available but it was not obvious where was most appropriate for leaving the car overnight. The hotel was all we expected from a Premier Inn, which is the main reason we choose them. Staff were friendly and helpful throughout our stay.

We came back recently from our stay at the Premier Inn at Solihull and wanted to say thank you for an excellent stay. We had one of the Premier Plus rooms and they were great, just a touch more luxury and topped off our stay to a tea. Nice and close to Stratford upon Avon for us to enjoy and we knew we had a lovely room to return back to late in the evening. Thank you the staff they were excellent and a true credit to Premier Inn.

Very surprised at the spacious and quality family room. Excellent stay, and would recommend this hotel

Room was well appointed, bed so comfy and spotlessly clean. Staff were friendly and helpful. Well located for both M40 and M42

Stayed here as it was close to the NEC, polite, friendly staff. Clean rooms and a good breakfast ready for the day at the NEC.