Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Solidaridad
Hard Rock Hotel Riviera Maya (Hacienda and Heaven) - All Inclusive
Carretera Playa del Carmen - Tulum Km 72 Puerto Aventuras, 77710 Riviera, Solidaridad, Quintana Roo 77710, Mexico
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Just off the azure waters of the Caribbean Sea the Hard Rock Hotel Riviera Maya is nothing short of the ultimate crowd pleaser
Live it up with world class shopping and endless style
Hit the Little Big Club and teen activities or channel your inner awesome and head to Heaven an adults only expanse with stunning pools lavish spa treatment rooms and access to signature golf courses by Jack Nicklaus and Robert von Hagge
Bottom line it is all topshelf.
To ensure the safety of our guests and team members we have implemented enhanced cleaning and sanitization protocols in partnership with our global sanitation partners. We are also following all local and global public health agency guidelines and policies.Show More
We Price Match
3.8/5Good·Cleanliness: 3.8
All 100 Reviews
Amenities
Outdoor swimming poolPrivate beach areaDivingSnorkelingSaunaSpaMassage roomGymPrivate ParkingFreePriority airport pick-up
All Amenities
Surroundings
Landmarks: Hard Rock Hotel Riviera Maya Rockaway Bay Water Park
(200m)
Landmarks: Puente De Puerto Aventuras
(480m)
Landmarks: Pro Dive International - Catalonia Riviera Maya
(580m)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
4
Two Bedroom Deluxe Grand Room with Sky Terrace
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Wardrobe
Check Availability
9
Deluxe Diamond King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Blackout curtains
Bedding: Blanket or quilt
Towels
Check Availability
7
Deluxe Gold-Double Beds
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Check Availability
7
Royal Room, 1 King Bed, Partial Ocean View (Rock Royalty, Personal Assistant)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Check Availability
8
Deluxe Family Room
3 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability
3
Deluxe Room, 1 King Bed (Heaven-Swim up)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
TV
Private toilet
Conditioner
Check Availability
7
Suite, 2 Bedrooms, Oceanfront (Rock Suite, Rooftop Lounge)
Bedroom 1:1 King bed and 2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Check Availability
6
Rock Royalty Deluxe Platinum Two Double Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Blackout curtains
Bedding: Blanket or quilt
Towels
Check Availability
7
Deluxe Two Double Room with Partial Ocean View
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Check Availability
8
Deluxe Gold Pure Wellness ®-Double Beds
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Wardrobe
Check Availability
7
Suite, Oceanfront (Heaven, Rock Suite)
1 King bed and 2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Wardrobe
Check Availability
5
One Bedroom Deluxe Room with Sky Terrace
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Wardrobe
Check Availability
8
Deluxe Room With Two Double Beds
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private toilet
Conditioner
Shampoo
Check Availability
6
Suite, 2 Bedrooms, Oceanfront (Rock Suite)
Bedroom 1:1 King bed and 2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Check Availability
5
Royal Room, 1 King Bed (Heaven, Rock Royalty, Pers. Asst.)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Private toilet
Check Availability
9
Suite (Heaven, Rock Suite Platinum)
2 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Private toilet
Conditioner
Check Availability
9
Deluxe Gold King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Blackout curtains
Bedding: Blanket or quilt
Towels
Check Availability
5
Deluxe Gold Pure Wellness ®-King Bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Wardrobe
Check Availability
Hide Room Types
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Sauna
Spa
Additional charge
Massage room
Gym
Private Parking
Free
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Nightclub
Basketball court
Tennis court
Restaurant
Water park
Karaoke
Priority airport drop-off
Additional charge
Currency exchange
Conference room
Additional charge
Business center
Multi-function room
Children's pool
Childcare service
Additional charge
Wake-up call
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Water park
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Pool bar
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Valet parking
Free
Transportation
Airport shuttle pick-up
Additional charge
Priority airport pick-up
Additional charge
Airport shuttle drop-off
Additional charge
Priority airport drop-off
Additional charge
Business Services
Conference room
Additional charge
Business center
Wedding service
Multi-function room
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
Wake-up call
Concierge service
24-hour front desk
Express check-in and check-out
Languages Spoken
English
Spanish
Food & Drink
Bar
Room service
Lobby bar
Snack bar
Convenience store/kiosk
Public Areas
ATM
Elevator
No smoking in public areas
PA and sound system
Garden
All rooms non-smoking
Health & Wellness
Tennis court
Hair and beauty salon
Gym
Massage room
Sauna
Spa
Additional charge
Diving
Basketball court
Snorkeling
Body care
Light therapy
Kayaking
Activities
Karaoke
Nightclub
Private beach area
Public beach
Water park
Beach umbrellas
Eco tours
Off-site
Cleaning Services
Rooms are disinfected between stays
Facilities for Children
Childcare service
Additional charge
Children's pool
Accessibility
Handrails on stairs
Wheelchairs available
Safety & Security
First aid room
First aid kit
Fire alarm
Thermometers available
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$150.20 (approx. JPY 22,572) per pet per stay
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 1999
- Renovated: 2013
- Number of Rooms: 1205
Just off the azure waters of the Caribbean Sea the Hard Rock Hotel Riviera Maya is nothing short of the ultimate crowd pleaser
Live it up with world class shopping and endless style
Hit the Little Big Club and teen activities or channel your inner awesome and head to Heaven an adults only expanse with stunning pools lavish spa treatment rooms and access to signature golf courses by Jack Nicklaus and Robert von Hagge
Bottom line it is all topshelf.
To ensure the safety of our guests and team members we have implemented enhanced cleaning and sanitization protocols in partnership with our global sanitation partners. We are also following all local and global public health agency guidelines and policies.