Castello Boutique Resort & Spa - Adults Only

Hotel was very nice staff were great.We had a Pool view room no 202 which was lovely apart from leaking shower. Cleaners were great fresh towels every day and clean sheets every 3 days.Only given one bottle of water for two weeks plenty of tea coffee milk refilled daily. The breakfast was a bit disappointing omeletes eggs etc all lukewarm stuck in a hot plate for ages.Good selection on the buffet items not really a 5 star experience needs to improve as mention in other guest reviews. Disappointing selection of drinks at the bar, told this was because it was end of the season ,never experienced this in a 5 star establishment before.There was no entertainment in the evenings as advertised, but we were entertained during day when noisey demolition works started at the hotel opposite. Would have been a nice touch if the indoor pool was open till the end of our holiday but unfortunately this closed early to.Moral of this story is don't come to this hotel at the end of the season.

I have stayed at quite a few Tui hotels and this is definitely not a 5 star hotel. Our summary: Location - located in Sissi which is a lovely small village, everyone is friendly and there are lots of cats that everyone in the village look after and feed. Please note that there is a beautiful church next to it however it wasn’t so beautiful when the bells rang at 7am and 8am Sunday morning and from our room you could hear the service. Decor - the hotel looks beautiful and is small which appeals to us. The bedroom was perfectly fine but the bathroom is dated and the shower had mould around it. Plenty of sun loungers. Staff- very friendly and the frustrations below were not their fault more the chefs. Accessibility - if you are permanently in a wheelchair you would struggle as there were 3 steps up to the bedrooms on our floor and not sure if that’s the same on other areas. Aside from that everything else was accessible. Food - without doubt the worst buffet I have ever experienced. I informed the hotel that I had dietary restrictions and was told that was all fine. To be fair for breakfast and lunch they catered for me but dinner was always difficult as nearly every option had cheese or cream etc or was a processed option that didn’t appeal. It was lacking in fresh natural food. I had to wait ages for gluten free pasta that everyone else had eaten their main food and were on dessert. No urgency and I usually had to chase it. The others in my party did not enjoy the buffet food either - it just wasn’t good quality, limited choice and more like three stars so very disappointing. I felt like I barely ate much. Entertainment- pretty nonexistent aside from one night. We took games with and there are good size tables for playing cards etc Definitely won’t be returning but we did have a lovely time together and we enjoyed Sissi.

Had a wonderful week at the Castello Boutique Hotel. Arrived late in the evening, but all was in order, so check-in was very smooth. The room (405) was clean and simple and was one with an exclusive pool which for the time of the year was cold, so we didn’t use it. The terrace got morning sun through to mid afternoon and very pleasant to sit out in. It was our Wedding Anniversary while we were there, and the hotel made it special with a bottle of fizz and a plate of freshly cut fruit. It was very much appreciated and thank you to Aphrodite and Krystina for arranging it. Breakfast was adequate and had a selection of hot and cold choices. Although we had half board, we only had dinner on one occasion. The selection was good and the salad portion huge. Due to the time of year and as it is the end of season, the hotel was quiet so it will be good to return at a slightly busier time. We spoke to some ‘repeaters’ who said there was never a problem getting a sunbed at busier times. Our only criticism was the walk-in shower has a soap dispenser that impedes on the area as well as the tap. Both make the shower space much smaller and should be looked at being replaced. We will definitely return to this hotel as the staff were all exceptional and although simply furnished it provides everything required in a hotel room. The hotels’ location within the town of Sissi makes it easy to walk to all the local restaurants and around the shoreline.

My partner and I stayed here for five days. At first, I was a little apprehensive as it was my first time in Greece, but also on a full board arrangement in a hotel. I'm a vegetarian so I wasn't sure if I'd be stuck for food options. However, our stay was beautiful, from start to end. Every single staff member we came across was super friendly and kind. Huge shout out to Spyla in the restaurant. On day one, I explained that I'm a vegetarian and she remembered this every day, ensuring I was aware of all the vegetarian options and even remembered how we like our coffee every morning, so it was ready when we sat down. Also have to mention that Andreas at the bar makes the best cocktails. We absolutely loved the bar area and it was so relaxing to chill out with cocktails and good music! We stayed in a room with a private pool. The pool was a bit too cold for my liking but that didn't bother me, due to the time of year we went. We didn't expect a warm pool. The cleaners were so kind and friendly too, always smiling and patient with us on the days we left our room later than usual. There were a few improvements I'd suggest. Maybe some facial tissues in the bathroom, also more accurate timings shown the app (as the bar actually closes early in off peak season but this wasn't reflected on the app). Although the lighting in the bathroom was fine, there was no light in the actual shower so it was a bit dark when showering. However, we have decided we will definitely be back and we'll stay at the Castello Boutique again. It's the perfect location, peaceful and offers amazing service to accommodate our needs. Have to add, I'm a huge cat lover and I adored all of the hotel cats too. They are looked after by staff and some hotel guests too. We even gave them names as they were so friendly and cute. It was so lovely to meet other guests who adored the cats too. Thank you for an amazing stay, we look forward to returning!

What a lovely hotel. When the infinity pool is finished and opened it will be spectacular! Thoroughly enjoyed our stay. We had a sea view pool room, and which was beautiful, shame the sun didn’t reach out room til about 3pm but I guess that’s time of year, The staff were all lovely. It was a great hotel, but what let it down was the food. Breakfast was ok, but evening meal was pretty poor and we ended up eating out. It didn’t spoil our time there, we would only go B&B in future. The food is why I only gave it 4 stars because everything else was absolutely perfect. Would definitely return. Cannot wait to come back once the infinity pool opens!